Valid 37820X Exam Q&A PDF 37820X Dump is Ready (Updated 66 Questions)
Exam Questions and Answers for 37820X Study Guide
NEW QUESTION 12
One of the features of IP Office Server Edition and IP Office Select is Lightweight Directory Access Protocol (LDAP) user synchronization. To support on-going administration, this feature can be used to In addition to Name, Full Name, and extension, what other field can be synchronized?
- A. Email address
- B. Address
- C. Job function
- D. Organization or group
Answer: A
NEW QUESTION 13
Which two routed contact types are supported In Avaya Contact Center Select (ACCS)? (Choose two.)
- A. MMS Text Messages
- B. Predictive Outbound
- C. Scanned Documents
- D. Web Chat
Answer: C,D
Explanation:
Explanation
https://downloads.avaya.com/css/P8/documents/101059091
NEW QUESTION 14
Powered by Avaya R3.x supports several different Hypervisors.
What Is the only Hypervisor to support all of the Powered By R3.x applications?
- A. VMware ESXi
- B. Microsoft Hyper-V
- C. KVM
- D. Amazon AWS AMI
Answer: C
NEW QUESTION 15
Powered by Avaya R3.x supports several different Hypervisors.
Which two applications support the KVM Hypervisor? (Choose two.)
- A. ACCS
- B. AWFOS
- C. ASBCE
- D. IP Office
Answer: B,D
NEW QUESTION 16
For your customer, you have decided to configure an IP Office Server Edition.
Using Just the primary server, which types of internal collaboration are available for the power users?
- A. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses
- B. Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses
- C. Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses and video licenses
- D. Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses and video licenses
Answer: B
NEW QUESTION 17
Your customer would like to use Deskphone mode, also called Shared Control, and they want to know if they need to replace any of their deskphones.
Which phone does not support Shared Call Control?
- A. 1200 Series
- B. J129
- C. 1100 Series
- D. DECT R4
Answer: C
NEW QUESTION 18
Currently a customer has an IP500 V2 Preferred Edition deployment with SIP trunks at their office, but they plan to have 10 employees for tech support to work remotely within the next month. All 10 employees must be able to access their extension simultaneously. They ask you If the IP Office has built-in functionality for this and whether that Is sufficient from a security perspective.
Which solution would satisfy the customer's need for remote employees and security, and which additional licensing (if any) is required?
- A. The IP Office has a built-in SBC and firewall and It is sufficient for security. The customer also needs
10 Teleworker licenses, - B. An SBCE Is recommended and deployed with the IP Office. The customer also needs 10 Standard Licenses for the remote workers.
- C. An SBCE is recommended and deployed with the IP Office. The customer also needs 10 Standard and Advanced Licenses for the remote workers.
- D. The IP Office has a built-in SBC, and it is sufficient for security. The customer also needs 10 Teleworker licenses.
Answer: B
NEW QUESTION 19
With Avaya Equinox Meetings online is the maximum number of participants for a Preferred VMR?
- A. 25 participants
- B. 50 participants
- C. 100 participants
- D. 500 participants
Answer: B
NEW QUESTION 20
Refer to the Scenario: IT-FAC.
You are proposing that the customer migrate to SIP trunks and install an Session Border Controller for Enterprise (SBCE). Another Sales Engineer asks you why terminating SIP trunks directly on the IP Office and using the built-in firewall is not a best practice.
What is the reason for using the SBCE to terminate SIP trunks?
- A. It provides NAT Traversal not available with direct termination.
- B. It stops attacks and hacks before entering the private network.
- C. It provides VPNIess remote worker functionality for 1600 endpoints.
- D. It allows registration and authentication to be done in the core of the network.
Answer: A
NEW QUESTION 21
Which two statements describe the competitive advantages of the Avaya Midsize Solution? (Choose two.)
- A. It delivers a lower total cost of ownership compared to all major vendors.
- B. It focuses on the customer's IT relevant needs.
- C. It supports a broader range of endpoints types.
- D. It Is available in more deployment options than other major vendors.
Answer: D
NEW QUESTION 22
Avaya Contact Center Select Remote Agents can use an Avaya Deskphone or Avaya soft client. Which Avaya softclient is supported for Remote Agents on Avaya Contact Center Select (ACCS)?
- A. Avaya one-X Communicator for Windows
- B. Avaya one-X Communicator for Mac
- C. Avaya Communicator for Windows
- D. Avaya Communicator for IOS
Answer: B
NEW QUESTION 23
Refer to the Scenario: H&H Ticket.
The H&H Ticket company wants to replace their DEFINITY systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura.
In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?
- A. IP Office uses many of the same components and applications such as SBCE and System Manager.
- B. IP Office Includes built-in apps such as voicemail, audio and web collaboration, mobility, IM and Presence.
- C. The IP Office can be virtualized in either a Nutanix or a VMware environment.
- D. IP Office integrates with a multi-channel contact center solution that can migrate to Avaya Aura Contact Center.
Answer: A
NEW QUESTION 24
What is one of the features of the Avaya Vantage K165 that makes it different than the Avaya Vantage K175?
- A. It has visible mechanical buttons.
- B. It is not an all glass device.
- C. It does not Include a camera.
- D. It has a smaller touch screen.
Answer: C
NEW QUESTION 25
Currently a customer has an IP500 V2 Preferred Edition deployment with SIP trunks at their office, but they plan to have 10 employees for tech support to work remotely within the next month. All 10 employees must be able to access their extension simultaneously. They ask you If the IP Office has built-in functionality for this and whether that Is sufficient from a security perspective.
Which solution would satisfy the customer's need for remote employees and security, and which additional licensing (if any) is required?
- A. The IP Office has a built-in SBC and firewall and It is sufficient for security. The customer also needs 10 Teleworker licenses,
- B. An SBCE Is recommended and deployed with the IP Office. The customer also needs 10 Standard Licenses for the remote workers.
- C. An SBCE is recommended and deployed with the IP Office. The customer also needs 10 Standard and Advanced Licenses for the remote workers.
- D. The IP Office has a built-in SBC, and it is sufficient for security. The customer also needs 10 Teleworker licenses.
Answer: B
NEW QUESTION 26
Refer to the Scenario: H&H Ticket.
You are designing a solution for H&H Ticket. The customer has been using a hosted conferencing solution with a maximum of 100 moderators. They need to know answers to multiple questions to estimate costs or setup the host/moderator. In the system. You have told them that the Avaya model is simpler.
Which three facts do you need to know to help determine a cost estimate for a comparable premise-based solution? (Choose three.)
- A. Whether they need web collaboration
- B. No additional Information Is needed
- C. The number of conferences per month
- D. The number of participant-.
- E. Whether they will need recording
Answer: B,C,E
NEW QUESTION 27
Refer to the Scenario: IT-FAC.
To keep the WIFI separate from the mobility offer, you have decided to address the mobility functionality by providing ten 3700 series Digital Enhanced Cordless Telecommunications (DECT) telephones for the staff working around the amusement center and one-X Mobile Preferred for the six executives.
Based on the above information, what Is the impact of using DECT telephones and one-X Mobile Preferred on the user licensing?
- A. 16 additional Mobile user licenses
- B. No additional user licenses
- C. 16 additional Office user licenses
- D. Six additional Power user licenses
Answer: C
NEW QUESTION 28
Which agent application uses the Communication Control Toolkit (CCT) function in Avaya Contact Center Select (ACCS)?
- A. Agent Desktop Display
- B. Avaya Agent Desktop
- C. one-X Agent
- D. Avaya Communicator
Answer: D
NEW QUESTION 29
For Avaya Equinox Meetings Online, In addition to capacity differences, which feature Is only offered in the Pro VMR?
- A. Live broadcast for 750 viewers
- B. Web browser connectivity
- C. Video room systems as participants
- D. Recording and playback
Answer: C
NEW QUESTION 30
A company's IT staff often works from remote locations.
What is required for them to manage the Avaya IP Office Platform remotely?
- A. VPN access to the corporate network and a web browser
- B. The Avaya Secure Access Link (SAL)
- C. VPN access and the System Status tool
- D. VPN access to the corporate network and an IP Office System Monitor
Answer: D
NEW QUESTION 31
You have completed your design for a customer who needs two analog lines for fax, reusing 50 digital telephones from their old system, 425 IP telephones (200 from their old system and 225 new), and 50 new SIP mobile users.
Based on this configuration of endpoints and users, which ports are required?
- A. Two analog ports and 50 digital ports In a IP Office 500 V2 gateway and an IP Office server, 425 customer provided PoE ports in a Layer 2 switch
- B. Two analog ports and 50 digital ports in a IP Office 500 V2, 475 customer provided PoE ports In a Layer 2 switch
- C. Four analog ports and 50 digital ports In a IP Office 500 V2, 425 customer provided PoE ports In a Layer 2 switch
- D. Two analog ports and 50 digital ports In a IP Office 500 V2 gateway and an IP Office server, 225 customer provided PoE ports In a Layer 2 switch
Answer: D
NEW QUESTION 32
Refer to the Scenario: IT-FAC.
You plan to recommend that IT-FAC use the geo-presence feature to keep track of their security and maintenance personnel.
Which application and deployment option will provide this functionality?
- A. one-X Mobile Preferred using Windows smartphones
- B. Scopia Mobile using iOS or Android smartphones
- C. Avaya Communicator using iOS or Android smartphones
- D. one-X Mobile Preferred using iOS or Android smartphones
Answer: D
NEW QUESTION 33
Refer to the Scenario: IT-FAC.
You plan to recommend that IT-FAC use the geo-presence feature to keep track of their security and maintenance personnel.
Which application and deployment option will provide this functionality?
- A. one-X Mobile Preferred using Windows smartphones
- B. Scopia Mobile using iOS or Android smartphones
- C. Avaya Communicator using iOS or Android smartphones
- D. one-X Mobile Preferred using iOS or Android smartphones
Answer: D
NEW QUESTION 34
Refer to the Scenario:
Bittersweet Coffee Company (BCC).
Your initial bid response has been designed to meet only the customer's stated needs from the RFP.
Which feature brings added value to your solution without incurring any additional cost to the customer?
- A. HTML based call accounting reports
- B. On demand call recording and reporting for any user
- C. Centralized management of wired network switches
- D. Meet-me audio conferencing
Answer: C
NEW QUESTION 35
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