Grab latest Avaya 37820X Dumps as PDF Updated on 2023
Newly Released 37820X Dumps for Avaya ACDS Certified
NEW QUESTION # 30
What is the Vantage Voice Assistant?
- A. A Vantage application from the Google Play store
- B. A Vantage application from the Apple app store
- C. A Vantage application for the K155
- D. An optional licensed feature for any Vantage device
Answer: A
NEW QUESTION # 31
Your customer wants to edit the standard reports.
In addition to the Basic Avaya Call Reporting license, what is required to allow your customer to change some of the 50 standard reports?
- A. Agent Dashboards
- B. Realtime
- C. Recording Library
- D. Custom reports
Answer: A
NEW QUESTION # 32
With Avaya Equinox Meetings online is the maximum number of participants for a Preferred VMR?
- A. 50 participants
- B. 25 participants
- C. 500 participants
- D. 100 participants
Answer: A
NEW QUESTION # 33
Your customer wants an Avaya video conferencing solution that can integrate with IP Office. The requirement Is to be able to conduct a single video conferencing with up to five additional participants to Join remotely using smartphones or desktop PCs. They have two small board rooms they want to be able to join the video conference.
What would be the least costly solution that will meet their requirements?
- A. One SMB9 License for each board room and one IX Collaboration Unit CU360 In each board room
- B. A Video Collaboration Solution for IP Office XT endpoint with embedded server
- C. A Video Collaboration Solution for IP Office XT endpoint with embedded server and one IX Collaboration Unit CU360
- D. One MCU9 License for each board room and one XT5000 endpoint In each board room
Answer: B
NEW QUESTION # 34
Refer to the Scenario:
Bittersweet Coffee Company (BCC).
Your initial bid response has been designed to meet only the customer's stated needs from the RFP.
Which feature brings added value to your solution without incurring any additional cost to the customer?
- A. HTML based call accounting reports
- B. Centralized management of wired network switches
- C. On demand call recording and reporting for any user
- D. Meet-me audio conferencing
Answer: B
NEW QUESTION # 35
Which license is only available In a CapEx model?
- A. Digital user
- B. AWFOS
- C. Analog user
- D. ASBCE
Answer: C
NEW QUESTION # 36
Refer to the Scenario: IT-FAC.
To keep the WIFI separate from the mobility offer, you have decided to address the mobility functionality by providing ten 3700 series Digital Enhanced Cordless Telecommunications (DECT) telephones for the staff working around the amusement center and one-X Mobile Preferred for the six executives.
Based on the above information, what Is the impact of using DECT telephones and one-X Mobile Preferred on the user licensing?
- A. Six additional Power user licenses
- B. No additional user licenses
- C. 16 additional Office user licenses
- D. 16 additional Mobile user licenses
Answer: C
NEW QUESTION # 37
You are proposing an Avaya Midsize solution with 200 agents, 10 supervisors, 225 non-agent UC users, and
200 non-agent Telephony users.
How many Telephony users and UC users would be Included In your Bill of Materials?
- A. 200 Telephony users and 435 UC users
- B. 410 Telephony users and 225 UC users
- C. 400 Telephony users and 235 UC users
- D. 210 Telephony users and 425 UC users
Answer: A
NEW QUESTION # 38
To support cradle-to-grave reports for any call, what is the minimum IP Office configuration?
- A. Preferred Edition with VMPro and an IP Office CTI license
- B. Preferred Edition with VMPro
- C. Essential Edition with an external PC to run Avaya Call Reporting and an IP Office CTI license
- D. Essential Edition with an external PC to run Avaya Call Reporting
Answer: C
NEW QUESTION # 39
Your customer wants WIFI connectivity.
What Is the least costly Avaya DC- IP Phone model that supports WIFI connectivity?
- A. J129
- B. J139
- C. J179
- D. J169
Answer: A
NEW QUESTION # 40
You have just completed a series of discovery conversations with a customer.
To summarize the results of your conversations, what would you create to show each of the customer contacts you met with?
- A. An architectural diagram for each person
- B. A single design diagram
- C. A design diagram for each person
- D. A single architectural diagram
Answer: A
NEW QUESTION # 41
Refer to the exhibit.
How does the Avaya Contact Center Select (ACCS) route contacts based on business logic to supported endpoints?
- A. To IP Office and anchored In IP Office: A-6
- B. Through IP Office, controlled by CCMS and routed to the phoneset directly: A-6-2-B
- C. Through IP Office, controlled by CCMS and anchored In the Media Server: A-6-2-5
- D. Through IP Office, controlled by CCT and anchored In IP Office: A-6-1-7
Answer: D
NEW QUESTION # 42
Refer to the Scenario: H&H Ticket.
The H&H Ticket company wants to replace their DEFINITY systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura.
In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?
- A. IP Office integrates with a multi-channel contact center solution that can migrate to Avaya Aura Contact Center.
- B. IP Office uses many of the same components and applications such as SBCE and System Manager.
- C. IP Office Includes built-in apps such as voicemail, audio and web collaboration, mobility, IM and Presence.
- D. The IP Office can be virtualized in either a Nutanix or a VMware environment.
Answer: B
NEW QUESTION # 43
A company's IT staff often works from remote locations.
What is required for them to manage the Avaya IP Office Platform remotely?
- A. VPN access to the corporate network and an IP Office System Monitor
- B. VPN access and the System Status tool
- C. VPN access to the corporate network and a web browser
- D. The Avaya Secure Access Link (SAL)
Answer: A
NEW QUESTION # 44
Avaya Contact Center Select Remote Agents can use an Avaya Deskphone or Avaya soft client. Which Avaya softclient is supported for Remote Agents on Avaya Contact Center Select (ACCS)?
- A. Avaya Communicator for Windows
- B. Avaya one-X Communicator for Windows
- C. Avaya Communicator for IOS
- D. Avaya one-X Communicator for Mac
Answer: D
NEW QUESTION # 45
A customer is considering replacing their Digital Enhanced Cordless Telecommunications (DECT) network with WIFI. They ask you which type of network is better.
Which benefit would you tell them?
- A. DECT supports longer distances than Wi-Fi.
- B. WiFi provides voice and data access for users.
- C. WIFI has less up-front costs with BYOD; since there are no endpoints to purchase.
- D. DECT Is voice only and the chance of hacking Is minimal,
Answer: D
NEW QUESTION # 46
With the Avaya IX'" Workplace Client, what is required to provide point-to-point audio and video calls?
- A. Two users with Avaya Equinox Meetings Online virtual meeting rooms
- B. Two users with Avaya Equinox Conferencing host licences
- C. Two users with Power User licences
- D. One user with Office Worker licence, one user with Power User licence
Answer: A
NEW QUESTION # 47
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