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Salesforce Certified Marketing Cloud Account Engagement Specialist Sample Questions:

1. LenoxSoft has an engagement studio program within a recipient list and a suppression list. A prospect is a member of both the recipient list and the suppression list.
In which scenario would a prospect be able to receive the emails in the program?

A) The prospect is removed from the recipient list
B) The prospect is removed from the suppression list
C) The prospect is removed from both the suppression list and the recipient list.
D) The prospect is marked as optad out.

2. Which two considerations must be made when creating a repeating automation rule?
Choose 2 answers

A) Setting a date for when prospects can no longer match the repeating automation rule
B) Setting the number of times a prospect can match the repeating automation rule
C) Setting how many days must pass before a prospect can match the repeating automation rule
D) Setting how many prospects are allowed to match the repeating automation rule

3. What is the process to add a prospect who visits a pricing page to a list?

A) Create a segmentation rule
B) Create a page action
C) Use a Tag
D) Create an automation rule

4. There are absolutely no restrictions on how you assign custom users abilities.

A) True
B) False

5. An administrator wants to create a list that contains all prospects who complete the Contact Us form, but will later remove any prospects if they become marked as opted out. If a prospect later opts back in, they should be added back to the list.
How should the list be created?

A) Use an automation rule to automatically add or remove prospects to the list if they submit the form, but aren't opted out.
B) Use a completion action on the form to automatically add anyone who completes it to the list.
C) Use table actions to add prospects to the list if they've filled out the form, but haven't opted out from communications.
D) Use a dynamic list to automatically add or remove prospects based on the form completion and their opt out status.

Solutions: