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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. Which term describes the tendency for individuals to expend less effort when working collectively than when working individually?
Choose 1 answer

A) Independent effort
B) Employee disengagement
C) Selective perception
D) Social loafing

2. Which type of group is defined by the organization's structure?
Choose 1 answer

A) Informal group
B) Designated group
C) Formal group
D) Unified group

3. Employees A and B work together on the same project team. When the team faces a complex problem, the team leader usually asks B to generate alternative solutions for the team to consider.
Experience has shown that B is more likely to take initiative, to set ambitious goals, and to feel that the team can effectively influence its environment. Employee A tends to do well on jobs that are routine, is plagued with self doubt, and feels that the team is largely powerless over its environment.
Which statement is correct?

A) Employee A exhibits positive core self evaluation, and employee B exhibits negative core self evaluation.
B) Employee A exhibits negative core self evaluation, and employee B exhibits negative core self evaluation.
C) Employee A exhibits negative core self evaluation, and employee B exhibits positive core self evaluation.
D) Employee A exhibits positive core self evaluation and employee B exhibits positive core self evaluation.

4. In organizing a team to develop a new brand image for the company's full line of products, management wanted to assign team members who possessed characteristics common to effective teams.
Which list specifies common characteristics of effective teams?
Select one.

A) Adequate resources, absence of conflict, specific team goals
B) Adequate resources, group performance evaluation, and an absence of conflict
C) A climate of trust, specific team goals, and members who are conscientious
D) A climate of trust, members who score low on the personality characteristic of extroversion, and members who fill role demands

5. What is a characteristic of problem-solving teams that is different than cross-functional teams?

A) Problem-solving team members meet only on a virtual basis.
B) Problem-solving team members come from different work units.
C) Problem-solving teams use only computer technology to tie them together physically
D) Problem-solving team members come from the same work unit.

Solutions: