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Salesforce Process Automation Accredited Professional Sample Questions:

1. Which two business processes can be automated using an approval process?

A) Change the status of a timecard after a Manager has reviewed it.
B) Create an interview record when a candidate has been selected in a recruiting process.
C) Change the address on all child Contact records when the address on the parent Account record is updated.
D) Change the value in a date field to TODAY() when the Account Owner changes the 'Customer Type' field from "prospect" to "customer."

2. Universal Containers (UC) is automating its employee offboarding process. Payroll information is stored in an external system. What could UC use to automatically update the payroll system when an employee is offboarded?

A) JSON Auto Connector
B) Outbound Message Action
C) API Connect
D) SalesforceHandler

3. Which three Process Automation Settings can be found in Setup?

A) Let users pause flows
B) Let users resume shared flow interviews
C) Let Administrators debug flows as other users
D) Let users select run-as another user
E) Let Administrators resume flows with pending actions

4. Universal Containers requested a custom field to be created on an Account and to display the number of open Cases related to this Account. How could the Administrator meet this requirement?

A) Create a roll-up summary field.
B) Use Process Builder to populate the custom field value.
C) Use scheduled Apex to populate the custom field value.
D) Use a Flow to populate the custom field value.

5. Cloud Kicks (CK) is evaluating outbound message actions to send pricing updates to an external system. Which statement is true?

A) Audit trail is not available for outbound messages.
B) Outbound messages could potentially be delivered out of order.
C) If the endpoint is unavailable, outbound messages are lost after 3 unsuccessful retries.
D) Admin can configure up to 5 outbound message types for guaranteed delivery.

Solutions: