PDF (New 2021) Actual Avaya 72300X Exam Questions
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Avaya 72300X Exam Syllabus Topics:
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NEW QUESTION 44
To validate the initial system status of Breeze with the WebRTC Snap-I, which two components should be checked? (Choose two.)
- A. application
- B. cluster status
- C. configured certificates
- D. installation status
- E. licensing status
Answer: A,D
NEW QUESTION 45
Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.
1. Clearly stated the problem.
2. Detailed the findings.
3. Clarified the problem.
When they receive the trouble ticket, what is the next step in ADM that Avaya Tier 3 support will perform?
- A. Install a patch to fix the problem.
- B. Update the Knowledge Management database.
- C. Praise individuals for contribution.
- D. Implement a solution.
Answer: D
NEW QUESTION 46
You need to make a traceSBC in order to find a SIP trunk issue.
After logging into the Session Border Controller (SBC) as user ipcs, in which two valid ways can you issue the traceSBC command? (Choose two.)
- A. sudo traceSBC
- B. su sroot, then enter <sroot password> and finally enter traceSBC -now
- C. su root, then enter <root password> and finally enter traceSBC
- D. traceSBC -trunk
- E. traceSBC -now
Answer: A,C
NEW QUESTION 47
In which two Avaya Aura® Communication Manager (CM) System Administration Terminal (SAT) forms does the SIP domain need to be configured? (Choose two.)
- A. ip-network-region
- B. trunk-group
- C. signaling-group
- D. ip-network-map
Answer: A,C
NEW QUESTION 48 
Refer to the exhibit.
After some system maintenance was completed over the weekend, a customer calling from the office states they hear a fast busy when trying to access their voicemail.
Avaya support verifies local network connectivity is up and Avaya Aura Messaging server is registering no alarms. A SIP trace displays a 404 Not Found error message.
Based on what is already working, to where can the issue potentially be isolated?
- A. endpoint routing configuration issue
- B. routing configuration issues
- C. network outage
- D. interoperability testing
Answer: B
NEW QUESTION 49
After upgrading Avaya Aura Application Enablement Services (AES), the customer's CTI application does not seem to be working.
Which two methods can be used to verify AES system status? (Choose two.)
- A. Access the AES command line, and run the status aesvcs cti-link command.
- B. Access the AES web console, and view the services status in the AES menu.
- C. Using Communication Manager's System Administration Terminal (SAT), run the status aesvcs ctilink command to see the service state.
- D. Access the TSAPI web interface to monitor AES.
- E. Access Communication Manager (SAT), and run the statapp command to view AES services status.
Answer: A,B
NEW QUESTION 50
What is the way to check the version of Presence Services snap-in installed on the Avaya Breeze™ platform?
- A. Using Avaya Aura® System Manager (SMGR) Navigate to Elements > Engagement Development Platform
> Server Administration, and read the Version displayed. - B. Using Avaya Aura® System Manager (SMGR) Navigate to Elements > Engagement Development Platform
> Server Management, and read the Version displayed. - C. Using PuTTY SSH to the Avaya Breeze™ platform, login as cust, then execute theswversion - PresenceServicescommand.
- D. Using PuTTY SSH to the Avaya Breeze™ platform, login as cust, then execute theswversioncommand.
Answer: A
NEW QUESTION 51
Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.
1. Clearly stated the problem.
2. Detailed the findings.
3. Clarified the problem.
When they receive the trouble ticket, what is the next step in the diagnostic methodology that Avaya Tier 3 support will perform?
- A. Identify a patch to fix the problem.
- B. Determine the cause.
- C. Update the Knowledge Management database.
- D. Implement a solution.
Answer: B
NEW QUESTION 52
When enabling Remote Worker telephones to access a Public Directory, which additional configuration item needs to be configured on the Avaya Session Border Controller for Enterprise (SBCE)?
- A. an LDAP Server Flow
- B. a reverse proxy for LDAP
- C. an LDAP End Point Policy Group
- D. an application relay for LDAP
Answer: C
NEW QUESTION 53
Avaya Aura Messaging (AAM) needs to communicate with Avaya Aura Session Manager (SM) whose identity certificates have been signed by Avaya Aura System Manager (SMGR) Certificate Authority (CA).
How does AAM get a copy of the Trusted SMGR CA Certificate?
- A. The certificate installs as a result of running 'initTM -f'.
- B. The certificate installs as a result of the enrollment process.
- C. The certificate needs to be manually installed.
- D. The certificate is retrieved from SMGR automatically when AAM services are started.
Answer: A
NEW QUESTION 54
Which three statements about Avaya Breeze with WebRTC Snap-in are true? (Choose three.)
- A. WebRTC uses a STUN/TURN server to relay WebRTC media from the public network through to the Avaya Aura Media Server (AAMS).
- B. The web browser uses the "Cluster IP Address" to reach an Avaya Breeze node when making a WebRTC call.
- C. WebRTC uses the Avaya Aura Media Server (AAMS) to convert WebRTC media to SIP mediA.
- D. WebRTC and Presence Services Snap-ins can co-reside on a General Purpose Cluster.
- E. The WebRTC Snap-in will validate the authorization token created and encrypted by the web server.
Answer: A,D,E
NEW QUESTION 55
Considering the message flow to an Avaya Aura Contact Center (AACC) agent, which statement about the media path from the incoming caller is true?
- A. It is anchored on the Avaya Aura Media Server if using SIP agent.
- B. It is anchored on the Avaya Aura Media Server for the duration of the call.
- C. It is not anchored on the Avaya Aura Media Server.
- D. It is anchored on the Avaya Aura Media Server until the agent answers the call.
Answer: A
NEW QUESTION 56
On the Avaya Session Border Controller for Enterprise (SBCE), which tool would you use to view WebRTC messages coming through SBCE?
- A. traceSBC
- B. webrtctrace on
- C. traceHTTP
- D. traceWEBRTC
Answer: A
NEW QUESTION 57
A Network Administrator of a company has been made aware of a problem with the telephone system, and contacts a few colleagues who have dealt with similar problems in the past.
Which Discipline in 8D Methodology describes the action of the Network Administrator?
- A. D4
- B. D2
- C. D1
- D. D3
Answer: A
NEW QUESTION 58
Which two trace tools are available for Session Manager? (Choose two.)
- A. theCallTracecommand on the Session Manager Command Line Interface
- B. thetraceSMcommand on the Session Manager Command Line Interface
- C. Trace Viewer in the System Manager GUI
- D. theList tracecommand on the Session Manager Command Line Interface
- E. Pcap
Answer: B,C
NEW QUESTION 59
In the 8D Troubleshooting Methodology, which two steps does Discipline 3, Contain Interim Actions, involve?
(Choose two.)
- A. Develop a hypothesis based on the outcome of the various controlled actions and the system's reactions.
- B. Evaluate systems and components.
- C. Capture potential triggers.
- D. Develop immediate controlled actions to isolate the problem.
- E. Try actions that bypass the issue, like creating a work-around for temporary restoral of service.
Answer: B,D
NEW QUESTION 60
When Avaya Session Border Controller for Enterprise (SBCE) initially receives the message from a SIP endpoint wanting to update their Presence status, which operation does it perform?
- A. It authenticates and encrypts the message and registers the user.
- B. It authenticates and encrypts the message, and replaces its own IP address with the Session Manager IP address.
- C. It authenticates, encrypts the Presence status message, and replaces its own IP address with the Avaya Aura Presence (PS) IP address.
- D. It authenticates message and encrypts the Presence status.
Answer: A
NEW QUESTION 61
When enabling Remote Worker telephones to access a Public Directory, which additional configuration item needs to be configured on the Avaya Session Border Controller for Enterprise (SBCE)?
- A. an LDAP Server Flow
- B. a reverse proxy for LDAP
- C. an LDAP End Point Policy Group
- D. an application relay for LDAP
Answer: C
Explanation:
Explanation
https://downloads.avaya.com/css/P8/documents/101001325
NEW QUESTION 62
Which method can be used to verify the Client and TSAPI services have been administered correctly?
- A. The TSAPI test is call initiated within the TSAPI web interface > TSAPI Monitoring Tool menu.
- B. The TSAPI test is call initiated from CTI endpoints using SIP telephones.
- C. The TSAPI test is call initialed from within Avaya Aura® Communication Manager (CM) command line using the test TSAPI interface command.
- D. The TSAPI test is call initiated within the Utilities > Diagnostics > AE ServiceTSAPI Test menu.
Answer: D
Explanation:
Explanation
https://downloads.avaya.com/css/P8/documents/101038591
NEW QUESTION 63 
Refer to the exhibit.
In the Cluster Administration screen of a PresenceServices cluster, when you try to change the cluster state to Accept New Service, you receive the error:
Servers that are not in License Restricted mode assigned to the cluster are below the Minimum number of required servers.
You check that a server has been administered under Engagement Development Platform > Server Administration which shows green check under License Mode, and a System State of Denying.
Which action needs to be taken to solve this problem?
- A. Edit the cluster to change the cluster profile from Core Platform to General Purpose.
- B. Obtain and install an Avaya Breeze license on webLM with more instances of Avaya Breeze nodes.
- C. Under Engagement Development Platform > Server Administration, select the server and change the System State to Accept New Service, then return to the Cluster Administration screen and set the cluster to Accept New Service.
- D. Edit the Cluster, access the Servers tab, and assign the server to the cluster; then set the cluster to Accept New Service.
Answer: C
NEW QUESTION 64
Considering the message flow to an Avaya Aura Contract Centre (AACC) Agent Desktop, which protocol is used to communicate between AACC, CCT, and the Agent Desktop PC?
- A. WCF
- B. SIP
- C. TSAPI
- D. CSTA
Answer: B
NEW QUESTION 65 
Refer to the exhibit.
SIP endpoint 101-1112 is updating its Presence status with the Avaya Aura® Presence (PS).
Based on the exhibit, which statement about the message flow is true?
- A. The telephone sends Subscribe message to Avaya Aura® Session Manager via Avaya Session Border Controller for Enterprise.
- B. Avaya Aura® Presence sends Notify to the telephone via Avaya Aura® Session Manager.
- C. Phone sends Register message to Avaya Aura® Session Manager via Avaya Session Border Controller for Enterprise.
- D. Avaya Aura® Presence sends Notify to the SIP endpoint via Avaya Session Border Controller for Enterprise.
Answer: B
NEW QUESTION 66
When a user is forwarded to Avaya Aura® Messaging (AAM), Avaya Aura® Communication Manager (CM) needs to indicate to AAM who the call was originally destined for, so that the message is left in the correct mailbox.
Which SIP header is used to indicate for whom the call was originally destined, and the reason for being forwarded to AAM?
- A. To
- B. Request
- C. B = history info
- D. P-Asserted-Identity
Answer: D
Explanation:
Explanation
On trunk group form page 4 set "Identity for Calling Party Display: P-Asserted-Identity"
NEW QUESTION 67
Avaya Aura® Messaging (AAM) needs to communicate with Avaya Aura® Session Manager (SM) whose identity certificates have been signed by Avaya Aura® System Manager (SMGR) Certificate Authority (CA).
How does AAM get a copy of the Trusted SMGR CA Certificate?
- A. The certificate installs as a result of the enrollment process.
- B. The certificate needs to be manually installed.
- C. The certificate installs as a result of running 'initTM -f'.
- D. The certificate is retrieved from SMGR automatically when AAM services are started.
Answer: B
NEW QUESTION 68
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