[Aug 28, 2021] Slack-Certified-Admin Ultimate Study Guide - TestKingFree
Ultimate Guide to Prepare Slack-Certified-Admin Certification Exam for Slack Certified in 2021
NEW QUESTION 25
A few months ago, a team of developers at Blue Inc identified a new issue during testing and created a public channel called #bug-cricket to communicate about the issue. After some casual conversation back and forth in the channel, the team discovered that a problem with the old architecture caused this bug.
They may need to reference the history in the future.
Of note, there has not been any new activity in #bug-cricket for months, and the bug case has been closed.
What should the team do with #bug-cricket?
- A. Remove all members from the channel, and then archive it; this way, members can find messages via search but will not be able to browse the channel history itself.
- B. Convert the channel to private, and then archive it; members of the channel will retain access to the files.
- C. Delete the channel; messages from a deleted channel are still available via search.
- D. Archive the public channel; anyone can still browse the conversation history in Slack, and messages will appear in search results.
Answer: D
NEW QUESTION 26
Chandler, who works for Truck Inc, is in charge of developing a new certification program for Truck Inc's drivers. Chandler will be working with a small team of 4 employees, and details of the program must be kept private from the drivers. They are currently using a group direct message to plan the certification program, but some people on the team will be going on vacation soon, and new members will be replacing them.
What should Chandler do next?
- A. Continue using the group DM, and invite the new members to it.
- B. Convert the group DM to a private channel, and then invite the new members.
- C. Start a new group DM with only the new members of the team.
- D. Create a public channel for co-ordination, but continue using group DMs, and DMs for content that needs to stay private.
Answer: A
NEW QUESTION 27
At which point in the process should you claim your relevant domains for your Enterprise Grid organization?
- A. Any time. Workspaces created prior to domain claiming will be shut down automatically.
- B. As soon as possible. This feature is not retroactive, so workspaces created prior to claiming the domain will continue to exist as standalone workspaces.
- C. Before purchasing Enterprise Grid. It is important to claim domains while still on the free plan.
- D. Never. Slack will automatically claim the domains for you when you purchase Enterprise Grid.
Answer: B
NEW QUESTION 28
Which TWO statements are true about workflows? (Choose two.)
- A. It is not possible to create a custom workflow for your team in fewer than five clicks.
- B. It is currently possible for Org Owners and Admins to view all workflows created in an Enterprise Grid org.
- C. Workspace Owners and Admins can view all published workflows created by members of their workspaces.
- D. To see all workflows in a workspace, you need to be an Owner or Admin of that workspace.
Answer: C,D
NEW QUESTION 29
Brian, an HR manager, discovers an inappropriate custom emoji, and submits a request to Shonda, the Workspace Admin, to delete it.
How should Shonda address this request?
- A. Navigate to the "Customize Slack" page and disable the addition of custom emoji, which will also remove existing custom emoji.
- B. Navigate to the "Customize Slack" page, where Shonda can remove the custom emoji.
- C. Direct Brian to the "Customize Slack" page, where he can delete or replace the inappropriate emoji.
- D. Inform Brian that you cannot delete an existing emoji, but can replace it with a more appropriate emoji.
Answer: A
NEW QUESTION 30
The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly.
As an Admin, what should you do to set them up for success? (Choose all that apply.)
- A. Streamline an incident management workflow.
- B. Allow everyone on the Customer Support team to approve and install the apps they need.
- C. Approve and install apps to integrate their support tools with Slack.
- D. Organize and name channels in a way that makes information, procedures, and policies easier for people to find.
Answer: A,D
NEW QUESTION 31
An IT administrator at Watch Corp is responsible for launching Slack to the company. The security team has outlined the importance of keeping all applications on all devices updated to the latest version.
How should the IT administrator roll out Slack?
- A. Install the Slack Desktop App to all of their employees' machines, allowing automatic updates.
- B. Install the Slack Desktop App to all of their employees' machines, disabling automatic updates.
- C. Send an announcement to the company, communicating the steps for how to download and update the Slack app, and outlining why it is important for the security team.
- D. Propose that users only use Slack in a browser, so employees only have to worry about updating their browser.
Answer: A
NEW QUESTION 32
Large Inc is launching Enterprise Grid. They have decided to create a workspace for each line of business, and one workspace for social channels. Members are assigned to two workspaces, but are allowed to join other workspaces if they want to.
What is the main benefit of this Grid design?
- A. Workspace Administration efforts can be distributed to representatives from each line of business who know the needs of their business unit best.
- B. Workspace Administration is centralized and therefore presents less of an opportunity for breaches in org- wide policy and process decisions.
- C. Members experience less context switching when they are given the chance to access several workspaces.
- D. There is no added benefit to this Grid design because the Workspace Admin and member experience is the same regardless of how many workspaces you create.
Answer: A
NEW QUESTION 33
What would be the expected behavior if a team member in Enterprise Grid is added to an IdP (Identity Provider) group with auto-provisioning enabled to a workspace?
- A. The member would be notified that they have a new workspace that they can join and would be unable to dismiss it until they have joined the workspace.
- B. The member would be automatically added to the new workspace and would be unable to leave.
- C. The member would be automatically added to the new workspace unless it is a hidden workspace.
- D. There will be no changes to the member's workspace list.
Answer: C
NEW QUESTION 34
Jose works at Globex and is a Slack administrator and Champion.
He receives several Slack direct messages per day from employees looking for more information on a range of topics, such as how to connect apps to their Slack workspace and where to find training materials.
Jose wants to encourage Slack best practices among employees. Which course of action should Jose take in this situation?
- A. Ask the employees to search-first for the answer to their question:s, and if they are still unable to find the answer, post their own question:s in a public #help channel, where Jose and his team will respond in thread.
- B. Ask the employees to post their own question:s in a public #help channel, where Jose and his team will respond in thread.
- C. Post their question:s on their behalf in a public #help channel and respond in thread.
- D. Respond to each employee via direct message with the answer to their question:s.
Answer: A
NEW QUESTION 35
Large Inc has a number of apps pre-approved in the App Directory for their teams to use, but their admins want to nominate a group of "App Approval Ambassadors" in addition to their Workspace Owners. These
"Ambassadors" will be responsible for reviewing and approving or denying apps in a #plz-app-request channel.
How can the Org Admin ensure that these "Ambassadors" are able to most efficiently approve or deny apps?
- A. Have the "Ambassadors" conduct app review in the channel, using emoji to alert the Admins to whitelist the app.
- B. Add the "Ambassadors" as "selected members or groups" to manage Approved Apps.
- C. Promote the "Ambassadors" to Workspace Admins in Slack.
- D. Promote the "Ambassadors" to Workspace Owners in Slack.
Answer: A
NEW QUESTION 36
Brian, an Org Owner on Enterprise Grid, needs to ensure that all Slack data is archived and stored outside of Slack.
What does Brian need to do?
- A. Use a third-party eDiscovery app to retrieve and store data in a data warehouse.
- B. Contact Slack to set message and file retention policies at the Organization level to "Keep all messages".
- C. Enable DLP and quarantine all messages and files that need to be archived.
- D. Turn on Corporate exports to retrieve private data and store it elsewhere.
Answer: C
NEW QUESTION 37
When advising team members on the best practices of threading, what should you tell them is an effective way of using threads?
- A. To use slash commands without disturbing the rest of the channel members
- B. To ensure that others in a channel will be notified of new messages
- C. To add responses such as "thank you" or "I'm looking into it" without cluttering the channel needlessly
- D. To make multiple discussions in the same channel easier to follow
Answer: D
NEW QUESTION 38
Cristina is evaluating a Slack app's security and notices that it has the following scopes present:
channels:write and chat:write:user.
Based on those scopes, which TWO actions can the app perform in Slack? (Choose two.)
- A. Send messages as a member
- B. Upload files
- C. Access group direct messages
- D. Modify public channels
Answer: A,D
NEW QUESTION 39
Big Corp uses an IdP (Identity Provider) to manage access for its members to its Plus plan on Slack. Their security team wants to make sure members will be automatically deactivated when they leave the company.
Which of the following must be true to ensure that members are automatically deactivated?
- A. The IdP must support deprovisioning via SCIM.
- B. The member who is leaving the company must have left all channels.
- C. The member must not be a Workspace Admin or Owner.
- D. Each member's access must be set to expire after 90 days.
Answer: C
NEW QUESTION 40
Marianne, an Org Admin, hears feedback that it's difficult for her members to find channels. She regularly receives requests in the #help-slack channel from members who accidentally created duplicate channels because they weren't aware there was already a channel on a certain topic.
Which action should Marianne's team take first to address the problem?
- A. Restrict new channel creation to admins only.
- B. Change her workspace settings to allow all members to archive channels.
- C. Encourage members to add a channel purpose and topic.
- D. Standardize and communicate channel naming conventions.
Answer: A
NEW QUESTION 41
Your company is conducting an internal security assessment of Slack prior to implementation. Which of the following is true about security in Slack?
- A. Slack members can only access Slack when on the corporate network.
- B. Workspace Admins can see all direct message content at any time through the Admin console.
- C. Slack data is stored on your company's servers.
- D. Slack data is encrypted at rest and in transit.
Answer: D
NEW QUESTION 42
Anna, a Workspace Owner, has decided to restrict channel creation in her workspace to Workspace Admins only. This will allow her and the other Workspace Admins to enforce channel naming conventions.
What are two best practices Workspace Admins should follow in this scenario? (Choose two.)
- A. Keep up to date on all channel naming conventions to accurately process requests.
- B. Appoint other members of their workspace to help with the workload.
- C. Prepare for a decrease in workload since channel requests will need to be processed less frequently.
- D. Create a process for channel requests.
Answer: A,D
NEW QUESTION 43
Amy is an Org Owner on an Enterprise Grid plan.
A workspace Admin informs Amy that a confidential file has been uploaded to a public channel by mistake.
Amy needs to remove the file and determine who has downloaded it.
What should Amy do to accomplish this goal?
- A. Using an integrated Data Loss Prevention (DLP) solution, delete the file, and then review the Audit Logs API to see who downloaded the file.
- B. Using Slack Enterprise Key Management (EKM), revoke key access for the file, and review the EKM logs to see who downloaded the file.
- C. Using MDM, disable file downloads and then use session management to see who was logged in and downloaded the file.
- D. Using a third-party eDiscovery app, delete the file and use data exports to determine who downloaded the file.
Answer: B
NEW QUESTION 44
Nicole manages the global onboarding for new hires at her company.
Each time a user joins the company, Nicole ensures they have the correct training materials to get started on their team. She has noticed that new hires are posting in announcement channels on their first day. Hiring is quickly increasing. Nicole has her largest new-hire group starting next week, and an even larger one the week after.
What should she do to ensure she doesn't have to manage incorrectly-posted messages and to ensure she can manage the large number of new hires?
- A. Create a custom Slackbot response that welcomes teammates to channels when the words "new hire" are used in Slack.
- B. Email a "How to use Slack guide" to new hires before they start.
- C. Create a "How to use Slack guide" and post it in all of the team-specific channels so that the new hires see it.
- D. Use Workflow Builder to welcome teammates to channels with automatic onboarding messages, including a link to "How to use Slack" guides.
Answer: D
NEW QUESTION 45
You are a Workspace Owner and the product manager for a snowboard manufacturing company based in Vancouver, Canada.
As product manager for the company's RebelX line, you are responsible for all aspects of production, including managing your supplier relationships. You have a connected channel called #supplier-bindings with one of your suppliers based in Osaka, Japan, and you use this channel to plan shipments of bindings and manage all interactions with this supplier.
Unfortunately, one of the supplier's deliveries has not arrived, and if you don't receive it by next week, your inventory and sales will be negatively affected.
Because of the timezone difference, you need to notify all channel members about the delay so they are aware as soon as possible or tomorrow morning at the start of the business day.
What should you do?
- A. Direct message your key contact who belongs to the connected channel, so they are directly informed.
- B. Send a message that includes an @channel and @here to #supplier-bindings.
- C. Send an @everyone in a message to your workspace-wide #general channel.
- D. Send a message that includes an @channel and @everyone to #supplier-bindings.
Answer: A
NEW QUESTION 46
Which of the following would most make your company a good candidate to use Slack's Enterprise Key Management (EKM)?
- A. Your company frequently shares personally identifiable information (PII).
- B. Your company's employees primarily use unsecured mobile devices to access Slack.
- C. Your company is in the public sector.
- D. You use Azure for all of your key management.
Answer: B
NEW QUESTION 47
Kathleen is a Workspace Owner who leads the marketing department at a mid-sized company in Pune, India.
She keeps receiving new campaigns at her desk to review and approve, but she has never heard of these initiatives. Many of her colleagues are equally confused. She has a few key public channels where she has explained to her team that marketing conversations should take place, so she wonders where her team is communicating. Upon investigation, she discovers that users are creating their own unique channels for each marketing campaign. Subsequently, important employees have been excluded, duplicate projects exist, and information is fragmented.
To enhance transparency and collaboration, Kathleen emphasizes that users should discuss projects together in the agreed-upon channels, as they often involve the same people.
Which settings and permissions should Kathleen change to reinforce this message?
- A. Change the channel management permission for creating private and public channels to Workspace Admins/Owners only.
- B. Change the channel management permission for managing posting permissions in all channels to Everyone.
- C. Change the invitations permission to require Workspace Admins/Owners approval.
- D. Change the setting for join and leave messages, so they do not show in channels when employees come and go.
Answer: A
NEW QUESTION 48
In Large Inc's Enterprise Grid design, each business unit has its own workspace, and everyone is also a member of the Global workspace. The Sales team at Large Inc are slow adopters of Slack and have been using email instead of Slack to communicate with peers.
Which of these strategies should the Sales team AVOID using to connect cross-functionally more effectively with Slack?
- A. Create a #customer-feedback channel for Sales to convey customer concerns to the Product and Engineering teams.
- B. Create an org-wide #help-sales channel where cross-functional partners can turn to Sales with question:s and requests for help.
- C. Move their channels into the Global workspace and convert the default channels to private, to ease the Sales team's fears about privacy.
- D. Create an org-wide #sales-wins channel so that account representatives can share updates on new customers and celebrate big deals.
Answer: A
NEW QUESTION 49
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