100% PASS RATE Accredited Professional Salesforce-Communications-Cloud Certified Exam DUMP with 78 Questions
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NEW QUESTION # 25
Airtalk has recently acquired Mobitel, which uses communication cloud as in CPQ and order management system. Airtalk wants to upsell Mobitel products on its consumer portal to increase its revenue and make share without incurring the cost of migrating those products onto its own legacy CPQ and order management system. What should a consultant recommend to quickly integrate Airtalk;s portal application with mobitel's Communication Cloud.
- A. Use EPC APIs
- B. Use Digital Commerce APIs
- C. Use Cart Based APIs
- D. Use CPQAppHandler Methods
Answer: B
NEW QUESTION # 26
UC offers business internet to its customers. UC has two requirements based on customer regions in order to offer competitive prices in each region and customer must able to see prices before adding to cart. What are the two ways customer meet this requirement?
- A. Create price list per region and use context Rules to determine the correct Price List
- B. Create price list and price list entries associated with context Rules per region
- C. Create an attribute on business internet offers and use attribute based pricing
- D. Create base price list and multiple child price list per region
Answer: B
NEW QUESTION # 27
United Telecom has release plan for their digital transformation it includes both legacy CRM and their new communication cloud, both of which will be active until the digital transformation is complete. Customer data from the legacy CRM will be migrated into communication cloud as part of first phase of the digital transformation project. There are business critical operations that will remains active in legacy CRM after the first phase of project. Which strategy should a consultant recommended to keep the customer data to sync between the legacy CRM and communication cloud?
- A. Introduce customer data management system as a part of digital transformation to keep customer data up to date
- B. Allow updated on Customer Data only on Communication cloud and synchronize the update to the legacy CRM
- C. Synchronize real time customer data between the two CRMs at the end of business day using batch updates.
- D. Synchronize real time customer data between the two CRMs when updated happens in either of the two CRMs
Answer: D
NEW QUESTION # 28
ABC telecom wishes to offer certain offers to retain its outgoing customers. They would like to give pricing adjustments across the catalog. They also want their agent to have the ability to give runtime adjustments and wish to have the approval process defined around the same. Which features should the consultant suggest to address the above requirements.
- A. Customizations using CPQ Hooks
- B. Discounts.
- C. Promotions
- D. Adjustment using Context rules
Answer: D
NEW QUESTION # 29
A consultant analyzing integrations to various fulfillment systems. While the consultant beliefs that process shall be automated, they have identified one particular complex integration that has a formatted payload that verify JSON Implemented for nonstandard error response to be returned to order management from the fulfillment system. How should the consultant solve this used case?
- A. Recommend that this step to be handled manually by having the user navigation to the fulfillment system's native UI .......logic
- B. Attach an Omniscript ta task and handle the integration manually
- C. Use a dataRaptor to grab the JSON payload from Order Management to pass it to the fulfillment system directly.
- D. Use Apex to be able to send the customized payload and interpret the response
Answer: D
NEW QUESTION # 30
A company uses as in-house legacy order management system for order fulfillment and inventory management. The order fulfillment support team complains that the items that makes callouts to the inventory management system get stuck and fail for days and manual intervention is required. The company has decided to move the industries Order management (OM) system. How would industries OM Fallout Management reduce this issue for the company.
- A. By automatically queuing the fulfillment request to retry according to fallout analysis report.
- B. By automatically balancing order processing tasks across multiple orchestration items
- C. By automatically queuing the fulfillment request to retry according to predefined retry policy.
- D. By automatically balancing order processing tasks across multiple orchestration queues
Answer: C
NEW QUESTION # 31
Acme technology is Tier 1 Provider selling fixed line internet and TV services. In order to send Set top boxes (STB) and modem they are requiring a single call to the shipping fulfillment system, which combination can be sent to the customer. They also want to ensure optimal performance and avoid unnecessary use of storage of inventory in customer base.
- A. Decompose the Modem & STB to distinct CFS technical product using 1:1 decomposition relationship. Configure the scope filed on the modem and STB products to downstream Order Item.
- B. Decompose the Modem & STB to distinct CFS technical product using 1:1 decomposition relationship. Configure the scope field on CFS technical product definition to downstream Order Item.
- C. Decompose the Modem & STB to one CFS technical product using M:1 decomposition relationship. Configure the scope filed on the modem and STB products to Account
- D. Decompose Modem & STB into one CFS using M:1 decomposition pattern configure scope field on CFS technical product definition to Account
Answer: D
NEW QUESTION # 32
United Telecom (UT) has a high-level of customization in their exiting cultural landscape, which results in higher cost on maintenance and development. They have chosen communication cloud with an expectation that they will be able to drive down the operational cost.
What are the two option to achieve the expectation?
- A. Access the entire architecture to identify application that can be decommission.
- B. Handle the complex business processes manually outside the IT landscape.
- C. Assess the entire architecture and identify ways to replicate the legacy system in Communication Cloud.
- D. Harmonize their business plan to reduce the complexity
Answer: A,D
NEW QUESTION # 33
Fivercorp is migrating its operations from a legacy on-premise system to communication cloud. They have already migrated the account and product information, and are now planning to migrate the asset records and route of MACD processing to Salesforce by the end of the year. Which two considerations should they take into accounts for this processing to be successful?
- A. Large assets volume should be logically partition with staged migration, consider on demand migration to allow seamless operations
- B. Both commercial and technical assets need to be present in Salesforce to successfully process the MACD orders.
- C. Only Migrate the assets needed when customers are trying to place MACD orders.
- D. Only Commercial assets need to be present in salesforce to successfully process the MACD orders.
Answer: A
NEW QUESTION # 34
Universal containers (UC) provides internet service and recently purchased Industries order Management (OM) licenses for their B2B use cases. They have the following requirements:
* Product must be grouped during decomposition in order to send products to the billing system based on location
* After grouping the ordered items based on location, send the respective codes to same billing system for each location Which three steps should a consultant take when designing a solution for these requirement?
- A. After splitting the order create one fulfillment request for each location by creating Orchestration scenarios for each other items
- B. Split the order into multiple order and group order items based on the service location
- C. Use the CPQ multisite feature and group the service locations and create orders for each group
- D. Create a decomposition for each service so that it has its own Fulfillment Request and create a Callout task for each of them
Answer: A
NEW QUESTION # 35
A B2B Communication company is using industries CPQ solution and need to implement attribute- based pricing for its offerings. The company wants to display the total amount or monthly recurring charge of the product as well as sales tax imposed on that product depending on the zip code of the service account as total price in the cpq cart. How shall the consultant achieve this while minimizing the impact to performance?
- A. Add the delivery zip code customer field as a header in the pricing calculation matrix
- B. Add a pricing plan step with a custom Apex class to calculate the tax using the price calculation matrix
- C. Write a custom hook class to include the logic to calculate tax and add to the total price using a price calculation matrix
- D. Configure the tax rate in the price plan and it will be added automatically when added to the cart.
Answer: A
Explanation:
If requirement is to have static calculation, then use Hook implementation If requirement is to have dynamic calculation based on custom fields then use ATB mechanism along with changes in hook to pass custom fields into ATB input map. In this case there is no need to have custom calculations.
NEW QUESTION # 36
Universal containers want to include Product A every time they sell the bundle B.
Users can opt out this product if they want but cannot take a quantity of more than 1 per bundle. How should a consultant configure the product in the system?
- A. Add an Auto Add rule to include product A with bundle B
- B. Add a Recommendation rule for Product A when bundle B is added
- C. Configure the cardinality Min as 0, Max 1 and default as 1.
- D. Configure the cardinality Min as 1, Max 1 and default as 1
Answer: C
NEW QUESTION # 37
Infiwawe offers Internet and voice services to residential customers. In order to provision the services engineer have to visit the customer location and install the Modem, then provide the modem related data over phone and share the details required to sent to the fulfillment system. Infiwave has identified that having the technician provide the details in phone is error prone.
What two feature from Industries Order Management shall infiwave use to support this functionality and correct order capture.
- A. Implement a manual orchestration item, assign it to the technician and configure an omni scripts for the technician to fill details
- B. Implement a milestone orchestration item to execute request on the fulfillment system for activation
- C. Implement push orchestration item, assign it to technician and configure omni scripts for the technician to fill details
- D. Implement a callout orchestration item to execute a request on the fulfillment system for activation
Answer: D
NEW QUESTION # 38
ABC Telco wants to offers a self-service portal for their B2C customers so they can browse and order from product catalog. Which salesforce industries based solution helps activate this?
- A. Assets based ordering
- B. Enterprise Sales Management
- C. Mobile subscription Management
- D. Digital commerce
Answer: C
NEW QUESTION # 39
Universal containers (UC) sells bundle of the TV service and VOIP line to its customer UC requires a modem to be one of the technical products as part of the bundle decomposition. UC also requires that when a customer orders as additional VOIP line in the future, it reuses the same modem technical product that was decomposed as part of initial bundle order.
- A. Create a 1:1 decomposition relationship between TV to Modem and VOIP to Modem and decompose conditionally based on whether the modem Is already present in the Technical Inventory
- B. Create an M:1 decomposition relationship between TV to Modem and delete the decomposition relationships after the initial bundle order.
- C. Create a 1:1 decomposition relationship between TV and VOIP to modem and set the scope to order item on Modem Technical Product
- D. Create an M:1 decomposition relationship between TV to Modem and VOIP to Modem and set scope to account on modem technical product
Answer: D
NEW QUESTION # 40
United Telecom has initiated high speed offerings on communication cloud after upgrading its network. Which out of the box MACD process should UT consider when upgrade existing assets to high speed offers for interested customer.
- A. Apply Promotion
- B. Disconnect and New order
- C. Modify Order
- D. Change of Plan
Answer: D
NEW QUESTION # 41
UC uses communication cloud but their legacy system has a large products module on a per stock keeping Unit ( SKU) basis. UC wants to rationalize their product catalog What are the three options should consultant configure to meet this requirement
- A. Price lists
- B. Pricing plan
- C. Fields
- D. Attribute
- E. Calculation Matrix
Answer: C,D,E
NEW QUESTION # 42
ABC cloud communication service provider that uses communication cloud for their B2B Market. ABC cloud sells services to tier 1 enterprise companies across the globe the number of items in the cart for each customer is usually high and with new products being introduced, the company expects even higher cart numbers. Sales representative started to notice performance reduction while submitting big carts to order management. A consultant was asked to provide design guidance for product design while taking into consideration communication cloud CPQ and order management constraints. Which two options should the consultant consider while designing the commercial catalog?
- A. Avoid deep product hierarchy and big list of add on, limit the number of advance rule such as AutoAdd or Auto Remove products.
- B. Keep the number of attribute on the product low, avoid big picklist and direct assignments.
- C. Advise them to use picklist attribute with multiple pick lists values instead of configuring new products
- D. Model all product in flat while controlling the cardinality with AutoAdd and AutoRemove advanced rules
Answer: C
NEW QUESTION # 43
An agile team is working on backlog grooming. There are two features that are needed by the customer and one of them is needed by the support team. The agile team is currently working on an iteration, Days later a business representative requests that another feature be included in the same iteration which step should consultant take?
- A. Accommodate the features as It is a small change and push the development team to work on it since itself organized team should know how to manage last minute requirements.
- B. Accommodate the feature since otherwise the business representative will escalate that the team is not adaptable to change
- C. Accommodate the feature since otherwise business representative will not accept the iteration results.
- D. Accommodate the feature by putting it into product backlog and work with the product owner to check its ROI relative to other stories in the backlog items then communicate the outcome back to the business representatives.
Answer: D
NEW QUESTION # 44
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