Exam Name: IBM Case Manager V5.0
Certification Provider: IBM
Corresponding Certification: IBM Specialist
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IBM C2070-580 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Security and Administration | - Environment setup and administration tasks - Security configuration and access control |
| Topic 2: IBM Case Manager Architecture and Concepts | - IBM Case Manager platform components - Case management principles and use cases - Solution structure and case design concepts |
| Topic 3: Solution Development | - Forms and user interface configuration - Case types, tasks, and workflows - Business rules and event actions |
| Topic 4: Deployment and Troubleshooting | - Monitoring and troubleshooting techniques - Solution deployment lifecycle |
| Topic 5: Integration and Content Management | - Content Engine integration - External system integration concepts |
IBM Case Manager V5.0 Sample Questions:
Case Management can be extended by which P8 capability?
- A. Creating custom mashup pages
- B. Adding functionality to the Content Management Interoperability Services (CMIS) REST API
- C. Creating a custom REST API from Content Engine and Process Engine API's
- D. Adding functionality to the Case REST API
Correct Answer: C 🗳️
A case is an instance of a case type. Users can create cases by performing which two of the following? (Choose two.)
- A. Creating a folder of subclass CmAcmDeployedCaseType.
- B. Creating a task defined for a case type
- C. Manually creating a folder anywhere in the Content Engine target object store
- D. Creating a document of the initiating document type for a case
- E. By setting a pre-condition
Correct Answer: A,D 🗳️
How can you model the directing of work to case workers? (Choose two)
- A. You can assign a specific user to a step in the Step Editor
- B. You associate roles with Case Tasks in Case Builder
- C. You associate roles with steps in the Step Editor
- D. You specify workgroups as a property of a Case Task
- E. You associate workgroups with steps in the Step Editor
Correct Answer: C,E 🗳️
Which two widgets can be used to add a task for a case? (Choose two)
- A. Case Information widget
- B. Case List widget
- C. Toolbar widget
- D. Case toolbar widget
- E. Work Item Toolbar widget
Correct Answer: A,D 🗳️
How is an instance of a case represented in Content Engine?
- A. The case folder object, task objects, task step objects, document objects, note objects, audit history objects
- B. The case type object, case folder object, task objects, document objects, note objects
- C. The case custom object, task objects, note objects, document objects
- D. The case folder object, task objects, note objects, document objects, audit history objects
Correct Answer: D 🗳️
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