Exam Name: ICS SmartCloud for Social Business Sales Mastery Test v1
Certification Provider: IBM
Corresponding Certification: Sales Mastery
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Updated: Sep 16, 2026
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IBM M2040-656 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Solution scenarios and use cases | - Hybrid collaboration environments - Enterprise collaboration scenarios |
| Topic 2: Sales methodology and customer engagement | - Demonstration and proof of value - Identifying customer needs |
| Topic 3: Deployment and adoption models | - Cloud deployment concepts - User onboarding and trials |
| Topic 4: SmartCloud for Social Business Overview | - Core services and components - Platform capabilities and architecture |
| Topic 5: Sales positioning and value proposition | - Competitive positioning - Key differentiators |
IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:
In which of these situations would the ROI Calculator be used?
- A. To calculate the cost savings of running Domino on Linux
- B. To calculate the costs and benefits of moving to SmartCloud for Social Business
- C. None of the above
- D. To calculate the per mailbox cost of Lotus Notes
Correct Answer: B 🗳️
How should a business partner create an IBM SaaS sales quote?
- A. By using the Partner Guided Selling tool on Passport Advantage Online
- B. By hand-typing a quote using IBM Lotus Symphony
- C. By using Global Partner Portal
- D. By calling their distributor
Correct Answer: A 🗳️
Explanation: Only visible for TestKingFree members. You can sign-up / login (it's free).
Which of the following is required to migrate a customer to SmartCloud Notes?
- A. The partner must have a technical certification to conduct a migration.
- B. Less than 12GB of total mailbox data to be migrated
- C. It is not possible for a partner to migrate customer mailbox data
- D. The customer must be using Domino 8.0 or higher
Correct Answer: A 🗳️
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