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IBM C9020-970 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| IBM Enterprise Storage Product Knowledge | - Software-Defined Storage Concepts - IBM Flash and Hybrid Storage Solutions - IBM Spectrum Storage Suite - IBM SAN Volume Controller |
| Sales Skills and Solution Positioning | - Competitive Differentiation - TCO/ROI Fundamentals - Feature/Benefit Articulation - Consultative Selling Approach |
| Customer Requirements and Alignment | - Aligning Solutions to Customer Needs - Gathering Customer Storage Use Cases |
IBM Enterprise Storage Sales V4 Sample Questions:
1. For which two purposes is a TCO calculation used? (Choose two.)
A) To compare an IBM solution with a competitive solution
B) To compare the warranty cost with the maintenance cost
C) To differentiate between OPEX and CAPEX for the proposed solution
D) To compare an IBM solution versus an alternative IBM solution
E) To calculate the projected downtime cost for the proposed solution
2. Which technical resource should a business partner use in PartnerWorld to obtain technical information and competitive comparisons to close a proposal?
A) Techline
B) BP Innovation Center
C) Techdocs
D) DeveloperWorks
3. What is a key difference on the warranty between IBM FlashSystem and many of its competitors?
A) IBM provides coverage for flash modules for only one year.
B) IBM replaces the flash module if the IOPS are within IBM specification.
C) IBM provides on-site coverage for flash module replacement.
D) IBM provides full coverage for flash modules during the length of the warranty.
4. In the event of logical corruption, a customer wishes to have application-aware backups of an Oracle database that could be quickly restored.
Which solution should be recommended?
A) XIV Snapshot for VAAI integration
B) Tivoli Storage FlashCopy Manager for backups and restores
C) IBM Spectrum Control for Oracle Integration Feature
D) DS8870 Global Mirror for incremental point in time copies
5. Which IBM enterprise storage system supports NDMP backups?
A) IBM Spectrum Virtualize
B) DS8870
C) SONAS
D) XIV
Solutions:
| Question # 1 Answer: A,C | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: C |
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