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HP HP2-N49 Exam Syllabus Topics:

HP Selling HP Business Service Management Solutions Sample Questions:

Question 1

What is the key component supporting the HP Operations Bridge solution that is not a standalone product?

A. Run Time Service Model
B. Real User Monitor
C. Service Health Reporter
D. Operations Manager Dashboard

Question 2

What do executive level buyers expect from salespeople when seeking a solution for their business issues?

A. that they can clearly show they understand the business issues and can clearly articulate how to resolve them
B. that they can provide a short and detailed demonstration that clearly shows how to address the business issues
C. that they can provide customer case studies for ideas to address the business issues
D. that they can whiteboard the specific solution that will address the specific business issues

Question 3

Which components should a salesperson include when comprising a solid value proposition for a customer to invest in HP BSM?

A. Evaluating the customer's budget for a BSM solution and providing a measureable benefit.
B. Connecting an IT management process with a business objective and a measureable benefit.
C. Illustrating similar customer success cases and determining which best matches the customer's priority need.
D. Connecting an IT pain point with a BSM solution tool and scheduling a demonstration.

Question 4

Which primary IT process areas does the HP Operations Bridge solution help improve or enable?
(Select three.)

A. H automation of event correlation
B. monitor automation
C. cross-domain reporting
D. log analytics
E. B storage tracking
F. real user monitoring

Question 5

In addition to the director of operations, which personas should a salesperson include as key influences when discussing an HP Operations Bridge solution? (Select three.)

A. director of distributed systems
B. director of quality assurance
C. LOB manager for applications support
D. director of performance testing
E. director of service management
F. mobile applications administrator

Solutions: