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HP HP2-B117 Exam Overview:

Certification Vendor:HP
Exam Name:Selling Imaging and Printing Fundamentals
Exam Number:HP2-B117
Exam Format:Multiple Choice
Available Languages:English
Related Certifications:HP Sales Certified
Sample Questions: DOWNLOAD DEMO
Exam Way:Typically delivered through HP/Pearson VUE authorized testing channels or HP partner certification platform, depending on program availability.
Pre Condition:No formal prerequisite exam was publicly specified.

HP HP2-B117 Exam Syllabus Topics:

SectionObjectives
Customer Needs Analysis- Customer environment evaluation
  • 1. Home and small business scenarios
    • 2. Enterprise printing requirements
      - Solution recommendation
      • 1. Cost and productivity considerations
        • 2. Matching products to customer profiles
          Competitive Positioning and Sales Fundamentals- HP competitive advantages
          • 1. Product differentiation
            • 2. Reliability and total cost of ownership
              - Sales positioning
              • 1. Recommending appropriate solutions
                • 2. Identifying customer benefits
                  Imaging and Printing Portfolio Fundamentals- HP imaging and printing product families
                  • 1. Multifunction printers
                    • 2. Laser printers
                      • 3. Inkjet printers
                        - Core printing technologies
                        • 1. Printing methods and terminology
                          • 2. Consumables and supplies
                            HP Printing Solutions and Services- Support services
                            • 1. HP Care Pack services
                              • 2. Managed printing concepts
                                - Value-added solutions
                                • 1. Mobile and network printing
                                  • 2. Workflow and document management

                                    HP2-B117 (HP) Exam FAQs: What Candidates Ask Most

                                    HP Selling Imaging and Printing Fundamentals is an official HP exam, registered under the code HP2-B117. A passing score earns you the HP Sales certification, positioned at the Fundamental (Sales) level. The credential also connects to HP Sales Certified, so it can anchor a broader certification path. Because HP designs its exams around real job tasks, holding this certification signals practical skill rather than memorized theory.

                                    No formal prerequisite exam was publicly specified.

                                    Vendor policies are revised from time to time, so double-check the eligibility details before registering.

                                    Absolutely. A free PDF demo of the HP Selling Imaging and Printing Fundamentals questions is available at TestKingFree, so you can inspect the quality and formatting before any money changes hands. Once you buy, updates are free for 365 days, and when that period runs out you can extend the update service at 50% off the regular price.

                                    TestKingFree offers a 100% money-back guarantee with specific conditions. If you take the HP Selling Imaging and Printing Fundamentals exam within 60 days of purchase and fail, you may claim a full refund, provided the exam matches your product. Sitting the exam within 3 days of purchase disqualifies a claim, as do downloaded-but-unused products, free materials, and expired orders; the candidate name must also match the payer name. To file, submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and the claim is processed within 7 days. If you prefer, you can skip the refund and instead receive two other exam products of equal value at no charge while keeping the update service on your original purchase.

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                                    HP Selling Imaging and Printing Fundamentals is divided into 4 official domains. Among the headline areas are Competitive Positioning and Sales Fundamentals, Customer Needs Analysis, and HP Printing Solutions and Services. Scroll up to the exam topics section for the full breakdown, and use it as a checklist: any line you cannot confidently explain deserves another round of practice.

                                    HP Selling Imaging and Printing Fundamentals Sample Questions:

                                    Which feature of many personal HP MFPs and other HP MFPs enables printing from almost any location, from almost any capable device?

                                    • A. HP BiDi
                                    • B. HP LaserJet modulation
                                    • C. HP aPrint
                                    • D. HP ePrint
                                    Reveal Solution  Discussion  0

                                    Correct Answer: D  🗳️

                                    What are the four categories of the HP imaging and printing solutions strategy?

                                    • A. Courtesy, security, integrity, and robustness
                                    • B. Document management, version control, workflow improvement, and fleet management
                                    • C. Manageability, security, mobility, and workflow
                                    • D. Optimization, management, improvement, and version control
                                    Reveal Solution  Discussion  0

                                    Correct Answer: C  🗳️

                                    What is a customer giving up when choosing non-HP supplies for use in HP printing
                                    devices? (Select two.)

                                    • A. HP's promise of industry leading print quality
                                    • B. HP's promise of durability and reliability
                                    • C. Printing speed
                                    • D. Input and output capacity
                                    • E. HP's promise of discounts on future purchases
                                    Reveal Solution  Discussion  0

                                    Correct Answer: C,E  🗳️

                                    What are HP Care Pack services?

                                    • A. Bundled genuine HP supplies sold contractually
                                    • B. Support packages that extend and enhance hardware and software service beyond the scope of the included warranty
                                    • C. HP standard limited warranties for devices, supplies, and customer replaceable parts, including full replacement services where required
                                    • D. Bundled genuine HP supplies and maintenance kits provided to customers at specific service intervals
                                    Reveal Solution  Discussion  0

                                    Correct Answer: D  🗳️

                                    Which advantage applies to an MFP?

                                    • A. It takes up less floor space than individual devices for faxing, scanning, printing, and
                                      copying.
                                    • B. Once it has reached its monthly print volume, it automatically turns off to limit excess copy charges to the client.
                                    • C. It uses fewer supplies than a single-function printer does.
                                    • D. It can print faster than a single-function printer can.
                                    Reveal Solution  Discussion  0

                                    Correct Answer: B  🗳️

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