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Cisco 840-423 Exam Syllabus Topics:

Cisco Executing Cisco Advanced Business Value Analysis and Design Techniques Sample Questions:

Question 1

Which statement describes a benefit of using scenarios for business transformation?

A. They show the customer what is possible with the latest version of your technology solutions.
B. They give the customer a way to relate needs and potential benefits through example situations.
C. They increase your influence with the customer, because scenarios selectively show your industry insight.
D. They allow you to prototype the user interface without full development of all screens.

Question 2

Which option describes what a five forces model shows?

A. a list of industry trends and drivers for total market growth
B. industry players: suppliers, complementers, customers, and competitors
C. the top three competitive advantages owned by each of the major suppliers
D. an analysis of customer priorities for technology purchase decisions

Question 3

Which action should be done when you present the business case to stakeholders?

A. Be cautious when you discuss the risks that the organization should consider to gain support without raising possible challenges.
B. Give a comprehensive picture of the costs, benefits, and considerations that the customer should think about.
C. Focus mainly on near-term investments and leave discussion about rollout until after a pilot is complete.
D. Ask the IT executive to publicly commit their support for your recommendation.

Question 4

When you rate the severity of technical constraints, which action should you take for an unexpected obstacle?

A. Identify ways to address the problem and choose the lowest cost, fastest option available.
B. Assess the impact on the solution implementation and benefits to the customer, and then explain the situation in context of the big picture.
C. Resolve the obstacle as soon as possible to reduce the likelihood that a customer uncovers this new information.
D. Note the obstacle for attention in the next phase of work.

Question 5

Which action is a recommended way to capture concerns about benefits?

A. Conduct a focus group with people who are close to the plan and who know the business area.
B. Watch a user who is trying to do her job.
C. Ask people their opinion in a large group meeting.
D. Include a question in the company employee satisfaction survey.

Solutions: