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HP Selling HP Personal Systems Services 2018 Sample Questions:

1. Which statement is true about the current market trends?

A) Onsite workplaces are becoming obsolete.
B) The workforce has increasing expectations for productivity.
C) Professional and personal lives are becoming more separate.
D) IT wants greater flexibility to purchase the latest technologies.

2. What are the six stages of the HP Services lifecycle?

A) Discover and Configure, Deploy, Secure, Maintain, Replace and Decommission
B) Discover and Design, Configure, Deploy, Optimize, Maintain, Dispose and Refresh
C) Design and Plan, Integrate, Set-up, Manage, Maintain, Repair and Refresh
D) Plan and Optimize, Configure, Install, Maximize, Maintain, Repair and Decommission

3. Which benefits are included in HP Services value proposition for the channel partners?

A) Build customer relationships; Maximize profitability; Reward growth
B) Extend market reach; Grow profits; Gain recognition
C) Extend market reach; Maximize profitability; Strengthen customer relationships
D) Build revenue; Differentiate yourself; Sell more

4. When an HP Partner First Services reseller engages the help of a Services Contract Specialist Distributor to determine special pricing, who leads the sale with the customer?

A) HP Partner First Services reseller
B) Services Contract Specialist Distributor
C) Contractual Services area manager
D) HP Partner Account Manager

Solutions: