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HP Selling HP Supplies 2020 Sample Questions:

1. Customers and employees at an international enterprise consulting business share high-level security documents. The company needs to ensure that their printing system is not vulnerable to attacks in the data interface from the chip to the printer. How do HP printing supplies meet the requirements of this customer?

A) When designing and manufacturing printing supplies, HP uses general-purpose chips that are not targets of malicious attacks.
B) HP ensures maximum data integrity by manufacturing its chips in secure facilities to help reduce the chance of malicious code entering the toner cartridge chip.
C) HP uses only certified distribution networks to ensure its printer supplies are tamper-proof during shipping and handling.
D) HP eliminates the possibility of malicious attacks in the data cycle by deploying whitelisting software in the toner cartridge.

2. How do HP Customer Delivery Inspections (CDIs) protect enterprise and public-sector customers?

A) by holding free seminars to educate customers about the counterfeiting dangers and ways to detect counterfeit products
B) by assessing public tenders and related bids tor suspicious supplier names used in the bill of materials
C) by certifying distribution vendors that have installed security measures at their warehouses and on their delivery vehicles
D) by examining suspicious large or mid-sized purchases for counterfeit and illicit products

3. How do Original HP cartridges compare to non-HP cartridges in terms of customer-ready print quality?

A) Original HP cartridges produce prints that are 33% more smear-proof.
B) Mechanism breakdowns caused by non-HP cartridges result in prints that fade more quickly.
C) Non-HP cartridges continue to work even though the ink has run out, which can damage the printheads.
D) Original HP cartridges yield more than twice the number of customer-ready prints.

4. A potential customer has a reputation for being a strong leader in sustainability in their industry. How should you position Original HP toner cartridges for this customer? (Select two.)

A) Original HP cartridges never go into landfills when recycled through the HP Planet Partners programs.
B) Use a search engine to show how other HP customers have maintained their sustainability service levels.
C) Explain how HP calculates the amount of recyclable metal content in Original HP toner cartridges to determine the percentage of total recycled content.
D) Explain that 100% of Original HP toner cartridges contain between 5-45% post-consumer or post-industrial recycled content.

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