Exam Name: ISTQB Certified Tester-Foundation Level - Usability Testing
Certification Provider: ISQI
Corresponding Certification: iSQI Software Testing & Quality
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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Fundamentals of Usability | - User experience (UX) principles - Human factors in software usage - Usability concepts and definitions |
| Topic 2: Planning and Designing Usability Tests | - Test participants and user profiles - Test objectives and scope definition - Test scenarios and task design |
| Topic 3: Usability in Software Development Lifecycle | - Integration of usability in requirements - Usability considerations in design and implementation |
| Topic 4: Analysis and Reporting | - Interpreting usability findings - Usability metrics (effectiveness, efficiency, satisfaction) - Defect reporting and UX reporting |
| Topic 5: Usability Evaluation Methods | - Cognitive walkthrough - Usability testing approaches (moderated/unmoderated) - User observation and feedback methods - Heuristic evaluation |
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
A web shop owner used Google Analytics to gather information about her users. She found out that most users take about five minutes to place an order. Is the usability of the website good or bad?
- A. That depends on the context of use as users may have different expectations
- B. The usability of the website is good - five minutes is a fair amount of time
- C. That depends on the accessibility of the website
- D. The usability of the website is bad - five minutes is way too long
Correct Answer: A 🗳️
Explanation: Only visible for TestKingFree members. You can sign-up / login (it's free).
Which of the following is a key activity in a usability test session?
- A. Talk to the participant during the completion of a task
- B. Test the set up and modify the test script if needed
- C. Extract usability findings and recommendations
- D. Moderate the usability test
Correct Answer: D 🗳️
Explanation: Only visible for TestKingFree members. You can sign-up / login (it's free).
What location is NOT suitable for conducting a usability test?
- A. A public place, such as a cafe.
- B. A room at the place where the test participant lives or works.
- C. Two office rooms that are connected by a video link.
- D. A room where no action of the user can be seen or recorded by any means.
Correct Answer: D 🗳️
Explanation: Only visible for TestKingFree members. You can sign-up / login (it's free).
You're conducting a user survey and you have reached the third stage, selecting an appropriate questionnaire.
You have decided to use a standardized questionnaire as you want to benchmark against previous usability measurements.
Which of the following user questionnaires allow benchmarking against previous usability measurements?
i. SUS
ii. SUMI
iii. WAMMI
- A. i, ii and iii are true
- B. i is true, ii & iii are false
- C. i & ii are true, iii is false
- D. ii & iii are true, i is false
Correct Answer: A 🗳️
Explanation: Only visible for TestKingFree members. You can sign-up / login (it's free).
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