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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit processed a donation, and then the donor asked the nonprofit to also credit their spouse on that gift.
Assuming standard NP5P configuration, what should a consultant recommend to satisfy this request?

A) Create an Opportunity Contact Role for the spouse and mark it as primary.
B) Create an Opportunity Contact Role for the spouse and set the role to Soft Credit.
C) Enable Automatic Soft Credit for household members in NPSP settings.
D) Clone the Opportunity and set the primary contact to the spouse.

2. A nonprofit organization has a large volume of contacts, organizations, and address records. The organization wants to migrate all of its data into its NPSP org.
What are two considerations? Choose 2 answers

A) Migrating all historical address information impacts system data storage.
B) Address verification only works with the one-to-one and individual ("Bucket") Account models.
C) There is a limit of three addresses per contact or organization that can be migrated into NPSP.
D) Tracking addresses with the Address object may introduce more complexity.

3. Salesforce recommends using V2MOM with customers in the requirements-gathering phase of a project. What is the desired outcome?

A) Organizational alignment
B) Data security
C) Customer adoption
D) Executive sponsorship

4. A major donor officer needs to capture wealth scoring to support individual cultivations.
How is this best represented in the NPSP?

A) Report on the total amount of donations received by the nonprofit in the past year, and rank it against peer institutions to best cultivate individual donations.
B) Using an AppExchange application, collect and rank other nonprofits' wealth information to understand how best to cultivate individual donations.
C) Using an AppExchange application, collect and rank donor prospects' wealth information to understand how to best cultivate individual donations.
D) Report on the total amount of an individual's donations summarized on their Contact record and rank it against donations to the nonprofit by other individual donors to best cultivate individual donations.

5. A nonprofit wants to load 10 years of historical fundraising data from the legacy system. While attempting to load the data, an Apex CPU Time Limit Exceeded error message appears and many records fail to load.
How should the consultant change the configuration to complete the data load successfully?

A) On the Trigger Handlers tab, uncheck the Active checkbox on all Trigger Handlers.
B) On the NPSP Settings tab, decrease the batch size for NPSP rollups.
C) On the NPSP Settings tab, under the Batch Processing Settings page, decrease the GAU Batch Size.
D) On the Trigger Handlers tab, add the consultant's username to the Usernames to Exclude field.

Solutions: