Exam Name: SAP Certified - Solution Architect - SAP Customer Experience
Certification Provider: SAP
Corresponding Certification: SAP Certification Exams
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Updated: Oct 12, 2026
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- Total Questions: 82
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- Total Questions: 82
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SAP C_C4HCX Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Associate - Solution Architect - Customer Experience |
| Exam Number: | C_C4HCX |
| Real Exam Qty: | 80 |
| Passing Score: | 63% |
| Exam Price: | $1308 USD (Includes 1 Year SAP Learning Hub access and 4 exam attempts) |
| Available Languages: | English |
| Exam Format: | Multiple Choice |
| Exam Duration: | 180 minutes |
| Related Certifications: | SAP Certified Application Associate - SAP Service Cloud SAP Certified Application Associate - SAP Sales Cloud SAP Certified Development Associate - SAP Commerce Cloud |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online (Proctored) |
| Pre Condition: | None specified, although project management knowledge is recommended. |
| Official Syllabus URL: | https://learning.sap.com/certifications/sap-certified-associate-solution-architect-customer-experience |
SAP C_C4HCX Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Extensibility in SAP CX Solutions | 11-20% | - Side-by-side extensibility using SAP BTP - Low-code/No-code development (SAP Build) - In-app extensibility |
| The Intelligent Enterprise | <=10% | - Understanding SAP's End-to-End Business Processes - SAP Business Suite Strategy |
| SAP Sales Cloud and SAP Service Cloud | 11-20% | - Service ticket workflows - Sales process configuration - Integration with back-end systems |
| Managing Clean Core | <=10% | - Evaluating for clean core principles - Applying clean core methodology to SAP CX solutions |
| SAP Commerce Cloud | 11-20% | - Order management - Commerce solution architecture - Storefront and catalog management |
| SAP Customer Data Solutions | 11-20% | - Customer Data Cloud (Identity and Consent) - Customer Data Platform (Unification and Segmentation) |
| SAP Emarsys Customer Engagement and SAP Marketing Cloud | <=10% | - Marketing automation strategies - Campaign management - Customer segmentation |
| SAP Integration Suite | 11-20% | - Cloud Integration capabilities - API Management - Open Connectors - Integration strategy and architecture |
What Every SAP Certified - Solution Architect - SAP Customer Experience Candidate Should Ask
Yes — TestKingFree offers a free demo of the SAP Certified - Solution Architect - SAP Customer Experience questions so you can evaluate the quality first. After purchase, 365 days of free updates are included; when the year ends, extend the update service at a 50% discount from your member zone.
The C_C4HCX exam is SAP's official certification test — pass it and the SAP Certification Exams credential is yours, a certification at the Associate level. It is considered a hot exam because employers consistently treat its certificate as proof of job-ready skill. Within the same track it relates to SAP Certified Application Associate - SAP Sales Cloud, SAP Certified Application Associate - SAP Service Cloud, SAP Certified Development Associate - SAP Commerce Cloud, which adds to its appeal.
Each SAP Certified - Solution Architect - SAP Customer Experience attempt costs $1308 USD (Includes 1 Year SAP Learning Hub access and 4 exam attempts), and 63% is the passing mark. Retakes are billed in full again, so preparation is where the money is saved. Drill with TestKingFree practice questions until your timed mock scores clear 63% comfortably, then book the C_C4HCX exam once.
The SAP Certified - Solution Architect - SAP Customer Experience exam gives you 180 minutes for 80 questions. That time budget rewards decisiveness — confident answers, quick flags, no lingering. Rehearse the rhythm in the TestKingFree test engine with full timed sessions until the real C_C4HCX exam feels like one more practice run.
The SAP Certified - Solution Architect - SAP Customer Experience syllabus covers 8 areas, led by SAP Customer Data Solutions (11-20%), Managing Clean Core (<=10%), SAP Emarsys Customer Engagement and SAP Marketing Cloud (<=10%). Study the heavy domains first; the full outline sits in the section above this page.
None specified, although project management knowledge is recommended. These rules come from SAP and evolve over time, so verify them on the official exam page: https://learning.sap.com/certifications/sap-certified-associate-solution-architect-customer-experience before registering for the SAP Certified - Solution Architect - SAP Customer Experience exam.
Delivery first: your C_C4HCX product is emailed within one minute of payment — if nothing arrives within 2 hours, check spam and contact support for an immediate resend. On failure, the guarantee works in two ways. Refund: sit the corresponding C_C4HCX exam within 60 days of purchase, submit a scanned enrollment slip and the official Score Report PDF within 2 days after the exam, and the refund completes within 7 days — covering only the corresponding exam, excluding attempts within 3 days of purchase, never-taken exams, free materials, and expired orders, with the candidate name matching the payer name. Exchange: if you prefer, we will exchange your product for two free exam products of equal value, and your original purchase keeps its update service. Give it a thought — with terms this clear, you have a straightforward decision.
SAP Certified - Solution Architect - SAP Customer Experience Sample Questions:
Which of the following are key features of SAP Customer Identity and Access Management for B2B solutions exclusively?
Note: There are 3 correct answers to this question.
- A. Identity management
- B. Organizational management
- C. Policy-based access control
- D. Access management
- E. Delegated administration
Correct Answer: B,C,E 🗳️
When setting up profile views in SAP Customer Data Platform, why might an organization choose to maintain both the Unified Customer Profile and Contextual Profile views?
Note: There are 2 correct answers to this question.
- A. To support both high-confidence and low-confidence data use cases within different business applications.
- B. To reduce storage and operational costs by duplicating key customer data in both views.
- C. To maintain different views using weaker and stronger identifiers respectively.
- D. To enhance the profile's visual appeal for end users.
Correct Answer: A,C 🗳️
Which of the following objects are typically exchanged with the SAP back end in an SAP Sales Cloud integrated scenario?
Note: There are 3 correct answers to this question.
- A. Customer master data
- B. Sales/services transactions
- C. Stock movements
- D. Marketing campaigns
- E. Product (material) master data
Correct Answer: A,B,E 🗳️
You want to create a solution that will provide a flexible mechanism for assessing fraud risk during order placement. The rules for the fraud check may change from time to time according to business needs.
Which of the following is a SAP BTP, Kyma runtime component you would use to implement this use case?
Note: There are 2 correct answers to this question.
- A. Event
- B. Pod
- C. API Rule
- D. Replica Set
Correct Answer: A,C 🗳️
What are valid features of SAP Commerce Cloud, composable storefront?
Note: There are 3 correct answers to this question.
- A. Open source
- B. Embeddable
- C. Accessible
- D. Progressive
- E. Extensible
Correct Answer: A,D,E 🗳️
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