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The skills that candidates must have to succeed in the exam and in handling further day-to-day responsibilities include the following:

  • Providing recovery and backup techniques
  • Understanding storage principles, concepts associated with file systems (NTFS, ReFS, FAT32), and encryption, among the rest
  • Working with tools such as Malicious Software Removal and Windows Defender
  • Defining upgrade approaches and performing a clean install
  • Configuration of various settings, related to File Explorer, display, mobility, antivirus, and others

In the first section, examinees will need to demonstrate that they are able to configure accessibility and administrative tools, know how to work with File Explorer and power settings. Also, test-takers should understand how to configure shortcuts, profiles, and display settings. They also need to be ready to answer questions related to Start Menu customization and configuration. Besides, applicants have to be proficient in configuring native tools and applications, have experience in using MSCONFIG and working with mobility settings.

Within the second section, examinees will be tested on their ability to identify Windows operating system requirements and know how to upgrade paths efficiently. Also, they should be proficient in understanding different installation types and operating system architecture. Candidates will be exposed to concepts like IRQs, drivers, UI, CPUs, as well as 64-bit or 34-bit architecture.

The third topic handles applications management. It includes questions that require candidates to demonstrate that they can configure different apps as well as differentiate network and local applications. Examinees will have to be knowledgeable in configuring user account control and managing antivirus features. Finally, test-takers will have to become skilled in understanding how services related to start-up types work and know how to operate service accounts and dependencies.

The fourth section focuses on folders' and file management. Examinees will be exposed to questions related to file systems and print sharing. Also, they should be able to quickly identify the right permissions for the file system and manage Share Permissions. Another subtopic included here is dedicated to encryption. Last but not least, exam-takers will need to show that they understand and configure offline files and libraries.

The fifth topic is dedicated to device management. It puts applicants in different scenarios asking them to demonstrate their knowledge of connecting and enabling different devices like Bluetooth or the plug-and-play type. Besides, they should be professional in understanding and managing disk types, storage device and drive types, and know how to apply security features. They should also understand how printing and system devices work.

The final section handles operating system maintenance features and characteristics. Test-takers will have to demonstrate their skills in managing back-up and recovery methods, configuring system restoration, and applying a recovery drive. Also, they should show that they are professionals in configuring different options related to recovery boot. Apart from that, they should know how to recover the users' files from OneDrive and troubleshoot the system by using the Safe Mode options. This section validates the candidates' skills in understanding maintenance tools and updates' configuration.

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What Are the Career Opportunities for a Successful Candidate Who Passed 98-349 Exam?

According to the survey made by Indeed.com, even though the MTA certification validates fundamental skills only, it still can boost one's career in the IT field. Thus, individuals with the MTA: Windows Operating System Fundamentals certificate can get a job as IT technicians, technical support specialists, IT specialists, desktop support technicians, and help desk analysts. 69% of respondents mention that this achievement aided in their career progression and 54% stated salary raise.

According to the information from PayScale.com, the average annual pay for technical support analysts is $51k, $48k for desktop support technicians, and $58k for IT specialists, to name a few.

Reference: https://www.microsoft.com/en-pk/learning/exam-98-349.aspx

Microsoft 98-349 Exam Syllabus Topics:

SectionWeightObjectives
Managing Applications15-20%- Application installation and removal
- Application troubleshooting
- Default programs and file associations
- Windows Store apps
- Application compatibility
Installing and Upgrading Client Systems15-20%- Activation and product keys
- Upgrading and migration paths
- Windows editions and requirements
- Troubleshooting installation issues
- Installation methods
Managing Devices15-20%- Power management
- Storage and peripheral devices
- Device Manager usage
- Hardware troubleshooting
- Installing and updating drivers
Understanding Operating System Maintenance15-20%- Backup and recovery
- Disk maintenance and optimization
- Update management
- Performance monitoring
- System restore and recovery options
Understanding Operating System Configurations15-20%- Device drivers and services
- Network configuration
- System configuration interfaces
- Desktop settings and control panel
- User accounts and permissions
Managing Files and Folders15-20%- Permissions and sharing
- Compression and encryption
- File systems and partitions
- File and folder management
- Libraries and search

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