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Microsoft 74-338 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Client and User Experience Management | - User provisioning and policies
|
| Topic 2: Lync Server 2013 Architecture and Infrastructure | - Core server roles and topology design
|
| Topic 3: Monitoring, Troubleshooting, and Support | - Issue diagnosis and resolution
|
| Topic 4: Voice and Enterprise Communication Services | - Telephony integration
|
Microsoft Lync 2013 Depth Support Engineer Sample Questions:
Question 1
You support a customer whose network environment includes Microsoft Lync Server 2013 servers, an Active Directory Domain Services (AD DS) domain, and Microsoft Exchange 2010. All client computers have Lync 2013 and Outlook 2010 installed. You deploy USB-tethered Lync Phone Edition devices for a group of users. Users are able to access all dialing features, calendar, and contacts. Users report that the Call Logs feature is unavailable for them. You need to make Call Logs available to all users. What should you do?
A. Configure the Lync Phone Edition devices to use only PIN authentication.
B. Add an Exchange Autodiscover SRV record to the company DNS servers.
C. Add the Exchange Unified Messaging server role to the Exchange organization.
D. Configure Lync Phone Edition devices to use only client certificate authentication.
Question 2
You support a customer who administers Microsoft Lync Server 2013 Enterprise servers in his company. The pool named lync.contoso.com is configured with the session initiation protocol (SIP) domain contoso.com. The internal split-DNS domain
contoso.com contains the following records: _gc._tcpSRV priority 0, weight 100, port 3268 dc1.contoso.com_ldap._tcpSRV priority 0, weight 100, port 389 dc1.contoso.com_kerberos._tcpSRV priority 0, weight 100, port 88 dc1.contoso.com_sipinternal._tcpSRV priority 0, weight 0, port 5061, lync.contoso.com _sip._tlsSRV priority 0, weight 0, port 5061, lync.contoso.com EnterpriseCA A 192.168.10.5Admin A 192.168.10.10Lync A 192.168.10.10Lyncdiscoverinternal A 192.168.10.10Exchange2010 A 192.168.10.4OWA A 192.168.10.4DC1 A 192.168.10.3Sip A
192.168.10.10 Users who are running Lync Mobile on their mobile devices report that when they attempt to retrieve calendar information, they receive an error that references a Microsoft Exchange Web Services connectivity issue. You need to ensure that users are able to receive calendar information from Lync Mobile devices. What should you do?
A. Create the following host record in DNS: Autodiscover.contoso.com A 192.168.10.4
B. Create the following service record in DNS: _lyncdiscover._tcp.contoso.com SRV Priority 0, weight 0, port 5061, Lync.contoso.com
C. Reconfigure Dynamic Host Configuration Protocol (DHCP) option 43 to point to EnterpriseCA.contoso.local.
D. Reconfigure Dynamic Host Configuration Protocol (DHCP) option 120 to point to DC1.contoso.local.
Question 3
You are a member of the CsAdministrator group that supports the Microsoft Lync 2013 datacenter for the Contoso company. The Contoso datacenter has 65,000 users. The datacenter has two pools, named ConPool01 and ConPool02. Both pools run Microsoft Lync Server 2013. The Central Management Store is hosted on ConPool01. The servers that run ConPool01 suffer a catastrophic failure. You want users hosted on ConPool01 to be supported permanently on ConPool02. You need to fail over ConPool01. What should you do?
A. Run the Invoke-CsPoolFailover PowerShell cmdlet.
B. Run the Set-CsConfigurationStoreLocation cmdlet.
C. Run the Install-CsDatabase PowerShell cmdlet, and then the Move- CsManagementServer cmdlet.
D. Run the Get-CsDatabaseMirrorState cmdlet, and then the Invoke-CSManagementServerFailover PowerShell cmdlet.
Question 4
You support a customer whose network environment includes Microsoft Lync Server 2013 with Enterprise Voice. Your customer enables centralized logging on the Lync servers. According to your customer, a user has reported that when she attempts to dial out to a public switched telephone network (PSTN) number, she receives the following message: "Your organization does not support calling this number." You confirm that the user is configured to use Enterprise voice and that other users are successfully making and receiving calls. Within the captured logs from the affected user, you view the following message: "SIP/2.0 403 Forbidden." The Microsoft Lync 2013 control panel displays the following information:
You need to ensure that the user is able to dial out to PSTN. What should you do?
A. Change the voice policy for this user to < North America > for PSTN usage association.
B. Open port TCP/5061 inbound on the Mediation Server.
C. Change the associated normalization rule in the dial plan policy to match: ^(\d(11))$, Translation pattern +$1.
D. Contact the Session Initiation Protocol (SIP) provider.
Question 5
You are a member of the CsAdministrator group that supports the datacenter for the Contoso company.
The Contoso datacenter runs Microsoft Lync Server 2013. The Central Management Store is hosted on the principal back-end database. The back-end
database is configured to use synchronization mirroring without a witness. You want to perform maintenance on the principal back-end database. You need to failover the mirrored database. What should you do?
A. Run the Get-CsDatabaseMirrorState cmdlet, and then run the Invoke-CSManagementServerFailover PowerShell cmdlet.
B. Run the Invoke-CsPooIFailover PowerShell cmdlet.
C. Run the Reset-CsPoolRegistrarState cmdlet.
D. Run the Test-CsDatabase cmdlet, and then run the Get-CsUserDatabaseState cmdlet.
Solutions:
| Question 1 Answer: C | Question 2 Answer: A | Question 3 Answer: D | Question 4 Answer: A | Question 5 Answer: A |
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