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Worker demand grows as fast as the economy. Join the certified with the Microsoft Pro: Windows 7, Enterprise Desktop Support Technician: TestKingFree offers 191 practice questions for the 070-685 exam.
Microsoft 070-685 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Pro: Windows 7, Enterprise Desktop Support Technician |
| Exam Number: | 70-685 |
| Related Certifications: | MCTS: Windows 7, Configuring |
| Certificate Validity Period: | Retired, no active validity |
| Exam Duration: | 150 minutes |
| Available Languages: | Japanese, Turkish, Korean, Russian, French, Italian, Portuguese (Brazil), English, German, Spanish, Simplified Chinese |
| Passing Score: | 700 / 70% |
| Exam Price: | $165 USD |
| Real Exam Qty: | 40-60 |
| Exam Format: | Hot area, Multiple choice, Drag and drop, Case studies |
| Recommended Training: | Microsoft Learning Resources Microsoft Official Training Course 6292A |
| Exam Registration: | Pearson VUE Scheduling Microsoft Exam Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Onsite at Pearson VUE authorized centers; Online proctored exam (when available) |
| Pre Condition: | Recommended: Exam 70-680 (TS: Windows 7, Configuring); 1+ year of desktop support experience in enterprise environments |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/previous-versions//gg697604(v=technet.10) |
Microsoft 070-685 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Supporting Mobile Users | 18% | - Configure and troubleshoot remote access - Support power management and mobile hardware - Manage offline files and synchronization |
| Topic 2: Managing and Maintaining Systems That Run Windows 7 Client | 21% | - Manage system recovery and data protection - Resolve hardware and driver issues - Troubleshoot system performance and stability |
| Topic 3: Identifying Cause of and Resolving Security Issues | 18% | - Manage Windows Firewall and security settings - Troubleshoot User Account Control (UAC) and permissions - Resolve update and antivirus issues |
| Topic 4: Identifying Cause of and Resolving Networking Issues | 23% | - Resolve network connectivity and IP configuration problems - Troubleshoot enterprise logon and authentication issues - Fix name resolution and DNS/DHCP issues |
| Topic 5: Identifying Cause of and Resolving Desktop Application Issues | 20% | - Troubleshoot application failures and crashes - Manage application settings and permissions - Resolve software installation and compatibility issues |
Microsoft 070-685 Exam: Candid Answers
The Microsoft Pro: Windows 7, Enterprise Desktop Support Technician blueprint spans 5 domains — including Identifying Cause of and Resolving Security Issues (18%), Supporting Mobile Users (18%), Identifying Cause of and Resolving Networking Issues (23%). Work the domains in order of weight; the complete outline above lists every subtopic.
Yes — download the free Microsoft Pro: Windows 7, Enterprise Desktop Support Technician demo and experience the brand-new learning format before paying. Purchases include 365 days of free updates by email; renew afterward at 50% off.
150 minutes for 40-60 questions. The TestKingFree PC dumps' simulated test environment builds the pacing you need — practice without limits on time or place.
Through the vendor's official registration channels:
The Microsoft Pro: Windows 7, Enterprise Desktop Support Technician is delivered Onsite at Pearson VUE authorized centers; Online proctored exam (when available) — pick the arrangement that suits you when booking.
The Microsoft Pro: Windows 7, Enterprise Desktop Support Technician is Microsoft's certification exam for MCITP: Enterprise Desktop Support Technician 7, at the Professional level. It's harder than a driver's license test — but brand-new learning ways make it manageable. Related credentials include MCTS: Windows 7, Configuring.
Recommended: Exam 70-680 (TS: Windows 7, Configuring); 1+ year of desktop support experience in enterprise environments Eligibility rules change over time, so verify the current requirements on the official page (official 070-685 exam page) before registering.
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After any course, master the important skills with the 191 practice questions for the Microsoft Pro: Windows 7, Enterprise Desktop Support Technician — every answer expert-verified.
$165 USD per attempt, 700 / 70% to pass. Retakes cost the full fee, so prepare thoroughly — the 191 practice questions for the 070-685 exam at TestKingFree work as your personal think tank.
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Microsoft Pro: Windows 7, Enterprise Desktop Support Technician Sample Questions:
All client computers on your company network run Windows 7. All servers in your company run Windows Server 2008 R2. Employees use a VPN connection to connect to the company network from a remote location.
Software updates are not being applied to the client computers because employees log off before the updates are applied.
You need to ensure that software updates are always applied to the client computers.
What should you do?
- A. Configure the VPN Reconnect feature.
- B. Use Group Policy to redeploy a package that contains the software updates.
- C. Use Group Policy to publish a package that contains the software updates.
- D. Configure the Direct Access feature.
Correct Answer: D 🗳️
Your company has a main office and a branch office. The network contains a single Active Directory domain. All servers and client computers are members of the domain.
A print server is located in the branch office. All other servers are located in the main office. All servers run Windows Server 2008 R2. All client computers run Windows 7.
Users in the branch office report poor performance when they access an intranet Web site in the main office.
You need to recommend changes to the network to improve the performance of intranet access by computers in the branch office.
What should you recommend implementing?
- A. HTTP redirect
- B. BranchCache
- C. A VPN
- D. WebDav
Correct Answer: B 🗳️
All client computers on your company network run Windows 7.
You discover that memory usage on the computers is high.
You need to find the cause of the issue.
What should you do?
- A. Run the Resource Monitor tool and review the content in the Memory tab.
- B. Open Performance Information and Tools and view the Windows Experience Index.
- C. Open Action Center and run the Hardware and Devices troubleshooting program.
- D. Run the Windows Memory Diagnostic tool on each computer.
Correct Answer: A 🗳️
Explanation: Only visible for TestKingFree members. You can sign-up / login (it's free).
DRAG DROP
A company has computers running Windows 7 Enterprise in an Active Directory Domain Services (AD DS)
environment.
A user reports that a computer is experiencing intermittent performance issues.
You need to generate a report that outlines system resources and running processes. The report must contain suggestions to maximize performance.
Which two actions should you perform in sequence? (To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.)
Correct Answer:

Explanation:
DRAG DROP
A company has computers running Windows 7 Enterprise.
One computer is not able to emit sound from the speakers. The computer has an onboard sound controller.
You check the computer* s Device Manager but the device is not listed there.
You need to ensure that the computer can emit sound correctly.
What should you do? (To answer, drag the appropriate options from the list of options to the work area.)
Correct Answer:

Explanation:
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