Exam Name: IBM SurePOS 500 Models 5x5 Technical Mastery
Certification Provider: IBM
Corresponding Certification: IBM Mastery
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Updated: Sep 27, 2026
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IBM P6040-014 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Troubleshooting and Support | - Common hardware and system failures - Diagnostic tools and repair procedures |
| Software and Operating Environment | - Supported operating systems and POS software integration - Driver and firmware management |
| Installation and Deployment | - System boot and initial configuration - Physical setup and peripheral connection |
| IBM SurePOS 500 System Overview | - Hardware architecture and components - System models and configurations (5x5 series) |
| Configuration and Maintenance | - Preventive maintenance and diagnostics - Hardware configuration and BIOS settings |
IBM SurePOS 500 Models 5x5 Technical Mastery Sample Questions:
What are three power management functions that are supported on the IBM SurePOS
5x5? (Choose three.)
- A. wake on ring
- B. wake on touch
- C. wake on Wi-Fi
- D. power up on daily alarm
- E. wake on enterprise server alert
- F. power up on demand
Correct Answer: A,B,D 🗳️
What is the easiest way to install the latest BIOS version?
- A. load it from a USB attached floppy drive containing a diskette with the latest BIOS on it
- B. attach the IBM SurePOS 5x5 to the Internet and download the BIOS version from the
IBM Retail Store Solutions Web site - C. boot from the IBM Diagnostics for POS Systems and Peripherals and run the BIOS update utility
- D. run the Setup Utility and select Update BIOS
Correct Answer: A 🗳️
Which two statements are true about "dual-channel memory enabled"technology? (Choose two)
- A. It makes use of virtual RAM.
- B. It doubles the capacity of feeding data to the processor.
- C. It has two sets of memory slots (two each) on the system board.
- D. It partitions a portion of the hard disk drive to be used as an additional memory cache.
- E. It is the equivalent of having two pipelines to the processor rather than one.
Correct Answer: B,E 🗳️
What is the best way to clean an IBM SurePOS 5x5 touch screen?
- A. use isopropyl alcohol or a mild liquid glass cleaner and a soft cloth
- B. use a chlorine-based window cleaner and soft cloth
- C. use a damp sponge moistened with hot water and a small amount of non-abrasive cleaner
- D. use a common ammonia-based window cleaner and a soft cloth
Correct Answer: A 🗳️
If the topcover (or VFD, if installed) and tower center cover are removed, which component is exposed?
- A. memory modules
- B. the power supply
- C. the hard disk drive fan
- D. the hard disk drive
Correct Answer: C 🗳️
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