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IBM P6040-009 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Troubleshooting and Problem Resolution30%- Hardware issue diagnosis
  • 1. Power and boot problems
    • 2. Peripheral communication issues
      • 3. Display and input failures
        - Software and connectivity troubleshooting
        • 1. Network and communication errors
          • 2. Driver conflicts
            Topic 2: Installation and Configuration25%- Operating system deployment
            • 1. Supported OS versions
              • 2. Driver installation
                - BIOS and firmware configuration
                • 1. Firmware management
                  • 2. BIOS settings and updates
                    - Hardware setup and assembly
                    • 1. Component installation
                      • 2. Cabling and power connections
                        Topic 3: Maintenance and Diagnostics25%- Preventive maintenance
                        • 1. Cleaning and inspection
                          • 2. Component replacement procedures
                            - System diagnostics tools
                            • 1. IBM POS diagnostics
                              • 2. Error codes and indicators
                                Topic 4: Product Overview and Architecture20%- Hardware specifications
                                • 1. Physical design and form factor
                                  • 2. Processor and memory configuration
                                    • 3. Chipset and I/O subsystem
                                      - Supported peripherals
                                      • 1. Printers and cash drawers
                                        • 2. Displays and keyboards
                                          • 3. Scanners and payment devices

                                            IBM SurePOS 300 Models 330 and 33H Technical Mastery Test (P6040-009) Sample Questions:

                                            The IBM SurePOS 300 Models 330 and 33H require hardware devices (I/O) to be attached in order for it to operate as
                                            a Point-of-Sale system. Which of the following describes a valid list of these devices?

                                            • A. IBM Mouse, IBM SurePoint Touch Display, IBM 50 Key Keyboard
                                            • B. IBM SurePoint Display, Customer supplied cash drawer, IBM ANPOS Keyboard
                                            • C. Touch display, 4610 Printer, IBM Full Size Cash Drawer
                                            • D. IBM Compact ANPOS Keyboard, Customer supplied printer, IBM Cash Drawer
                                            Reveal Solution  Discussion  0

                                            Correct Answer: C  🗳️

                                            Which of the following BEST describes "Knowledgebase"?

                                            • A. An electronic online newletter that contains technical articles, questions and answers, and hints and tips on IBM
                                              products
                                            • B. A searchable online database that contains technical articles, questions and answers, and hints and tips on IBM
                                              products
                                            • C. A searchable online database that lists the titles of articles authored by actual users of IBM products
                                            • D. A paper-based newletter that contains articles and technical updates on IBM products
                                            Reveal Solution  Discussion  0

                                            Correct Answer: B  🗳️

                                            What is the standard hard drive type used in the SurePOS 300 Model 33H?

                                            • A. A single 2.5" (laptop size) IDE Hard Drive
                                            • B. A single 3.5" SCSI Hard Drive
                                            • C. A single 3.5" Serial ATA (SATA) Hard Drive
                                            • D. A single 3.5" IDE Hard Drive
                                            Reveal Solution  Discussion  0

                                            Correct Answer: C  🗳️

                                            Which three services does TechLine (formerly called PartnerLine) offer?

                                            • A. Financing assistance
                                            • B. On-site installation and set up assistance
                                            • C. Locating Retail Store Solutions marketing and sales information via the Internet
                                            • D. Product positioning information
                                            • E. Configuration assistance
                                            • F. Placing orders
                                            Reveal Solution  Discussion  0

                                            Correct Answer: C,D,E  🗳️

                                            What tools are required to gain access to the system components?

                                            • A. Phillips screwdriver and wrench
                                            • B. Flat blade screwdriver and spring hook
                                            • C. No tools are required
                                            • D. Only a Phillips screwdriver
                                            Reveal Solution  Discussion  0

                                            Correct Answer: D  🗳️

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