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IBM COG-615 Exam Syllabus Topics:

IBM Cognos Real-time Monitoring Developer Sample Questions:

1. Real-time Monitoring supports two kinds of views: stateful and stateless. Which three statements are true? (Choose three.)

A) A snapshot of stateful view may contain multiple rows while a stateless view may not.
B) A stateless view may have a "group by" column selected while a stateful view may not.
C) A stateful view may have a "group by" column selectedwhile a stateless view may not.
D) One row of a stateful view is derived from multiple rows of the underlying stream which is not a case for stateless view.
E) A stateful view may have set functions while a stateless view may not.

2. A call center manager implements Real-time Monitoring (RTM) to determine if staffing needs to be increased. Which three metrics are appropriate to display on an RTM dashboard object? (Choose three.)

A) A table that lists the currently waiting calls and the time that they have been waiting in the call queue.
B) A table that lists the current status of each agent as being on a call, on hold, idle, or away.
C) A combination pivot chart that shows the distribution of the call final action for each callby agent in their current shift.
D) A bar chart that shows the average time each agent has spent on a call over the last year.
E) A line chart that lists all the calls by agent that have exceeded the customer answer-time SLA in the last 6 months.

3. A customer wants to build a real-time application where streaming data mustbe pushed into
Real-time Monitoring as it changes. Which two agent types accomplish this? (Choose two.)

A) JDBC
B) JMS
C) Web Services
D) ERP

4. Real-time Monitoring (RTM) is used as a performance management tool in a call center. An alert with the agent name and agent code is generated when the performance of an agent is below a specified threshold value. Managers have requested that the alert message provide a link to the ERP system. The link should contain the agent code as a parameter in the URL. How would you accomplish this goal?

A) Insert a direct link to the ERP system in thealert body.
B) Use an external portlet with a dynamic parameter.
C) Use an external reportlet with a dynamic parameter.
D) Use an external reportlet with a static parameter for the agent code.

5. A user wants to create a cube from a fact table that hascolumns (order_ID, product_ID, region_ID, Order_Date, salesperson_ID, Order_Qty), with all fields being an integer data
type. Dimensions with the following columns and data type also exist: calendar: calendar_date (date), day (integer), day_name (char), month (integer), year (integer) product: product_ID (integer), description (char) salesperson: salesperson_ID (integer), name (char), manager_ID (integer), territory (char), quota_ID (integer) quota: quota_ID (integer), class (char), amount (decimal)Which two dimensions can be joined to the fact table in the cube? (Choose two.)

A) calendar
B) salesperson
C) quota
D) product

Solutions: