Exam Name: IBM Tivoli Automation Sales Mastery Test v4
Certification Provider: IBM
Corresponding Certification: IBM Mastery
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Updated: Sep 25, 2026
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IBM 00M-245 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Selling & Value Proposition | 20% | - ROI and business value - Competitive differentiation |
| Topic 2: Tivoli Automation Portfolio Overview | 25% | - Tivoli Endpoint Manager (TEM) - Tivoli Business Service Manager (TBSM) - Tivoli Service Automation Manager (TSAM) |
| Topic 3: Integration & Architecture | 25% | - Integration with Tivoli Monitoring, TADDM, Netcool/OMNIbus - Cloud and data center automation scenarios |
| Topic 4: Customer Pain Points & Solution Positioning | 30% | - Use cases for Tivoli automation - IT operational efficiency challenges - Automation and service management benefits |
IBM Tivoli Automation Sales Mastery Test v4 Sample Questions:
What is ISDM?
- A. A hardware solution.
- B. Part of TSAM.
- C. None of the above.
- D. A software only solution.
Correct Answer: D 🗳️
How does TBSM (Tivoli Business Service Management) and its integration partner, Omnibus, gather information from Mainframe z applications?
- A. Via The Event Pump for z/OS
- B. Via SNMP
- C. Via Tivoli Business Service Management for System Z probe
- D. Via Syslog
Correct Answer: A 🗳️
Who is the target customer for marketing this solution?
- A. Customers with heterogeneous environments.
- B. Both A & B
- C. Small and medium business.
- D. Customers that live and breathe for Microsoft.
- E. Customers with Hypervisor.
Correct Answer: E 🗳️
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