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IBM 000-562 Exam Syllabus Topics:

SectionObjectives
Topic 1: Tivoli Storage Productivity Center Architecture- Core components and architecture overview
  • 1. Database and repository structure
    • 2. Data server and agents
      Topic 2: Monitoring and Reporting- Performance monitoring
      • 1. Performance dashboards
        • 2. Alerts and thresholds
          - Reporting tools
          • 1. Standard reports
            • 2. Custom report generation
              Topic 3: Installation and Configuration- Installation planning and prerequisites
              • 1. Network and storage requirements
                • 2. System requirements
                  - Deployment and setup
                  • 1. Initial configuration steps
                    • 2. Agent deployment
                      Topic 4: Troubleshooting and Maintenance- Maintenance tasks
                      • 1. Database maintenance
                        • 2. Log analysis and diagnostics
                          - System troubleshooting
                          • 1. Common installation issues
                            • 2. Agent connectivity problems
                              Topic 5: Provisioning and Virtualization- Storage provisioning tasks
                              • 1. Storage pool management
                                • 2. Volume provisioning
                                  - Virtualized storage environments
                                  • 1. SVC integration concepts
                                    • 2. Virtual disk mapping
                                      Topic 6: Storage Resource Management- Storage discovery and monitoring
                                      • 1. Performance monitoring metrics
                                        • 2. SAN and storage subsystem discovery
                                          - Capacity and performance analysis
                                          • 1. Performance bottleneck analysis
                                            • 2. Capacity reporting

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