Exam Name: HCS-Pre-Sale-Service Solution(Huawei Certified Pre-sales Specialist Service Solution)
Certification Provider: Huawei
Corresponding Certification: HCSA-Presales-Service
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Huawei H19-321 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Sales Enablement and Positioning | 25% | - Competitive differentiation - Pre-sales service solution design - Customer value analysis and presentation |
| Detailed Service Portfolio | 30% | - Service level agreements and offerings - Professional and consulting services - Support and maintenance services - Managed and cloud services |
| Enterprise Service Overview | 20% | - Service industry trends and standards - Role and value of enterprise services - Huawei service strategy and positioning |
| Delivery Tools and Models | 25% | - Implementation and operation tools - Risk and quality management - Service delivery frameworks |
Huawei HCS-Pre-Sale-Service Solution(Huawei Certified Pre-sales Specialist Service Solution) Sample Questions:
GSM-R evaluation and optimization service is for new incremental networks, and GSM-R evaluation and optimization services do not exist in GSM-R stock networks.
- A. True
- B. False
Correct Answer: B 🗳️
Huawei customer support service capabilities include the following types () (multiple choice)
- A. On-site support capabilities
- B. Hardware support capabilities
- C. Proactive hosting ability
- D. Remote support capabilities
- E. Dedicated support capabilities
- F. Software support capabilities
Correct Answer: A,B,C,D,E,F 🗳️
Data center L1 layer business deepening design goal (multiple choice)
- A. Combined with the actual situation of the project, the work responsibility interface of Huawei (including tripartite purchased parts), subcontractors, and customers is determined, and the project purpose SOW (scope of work) and support determination RM (Responsibility)
- B. Provide technical basis for the bidding of installation units (subcontracted construction units), equipment suppliers and project acceptance
- C. On the basis of the summary audit plan (bidding plan), the needs of the owner are further clarified, and the boQ at the design plan level is refined, and the design depth reaches the construction drawing standard
- D. Improve the design interface interface to ensure that the design of the respective systems of the project is consistent and coordinated with the professional design of architecture, structure, water, electricity, HVAC, decoration and other professions
Correct Answer: A,B,C,D 🗳️
HUAWEI CLOUD IDC project L1 construction customer type.
- A. Financial clients
- B. Government customers
- C. Traffic customers
- D. Internet customers
Correct Answer: B 🗳️
Huawei platform software and general middleware services include: Fusionlnsight Planning and Design Service, Fusionlnsight Solution Implementation Service, Big Data Development Support Service, and Fusionlnsight Clustering.
- A. True
- B. False
Correct Answer: A 🗳️
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