We have high quality guarantee

Our website is a very secure and regular platform. We can provide high quality assurance. Firstly, we guarantee the security of the company's website whiling purchasing process of 642-241 exam torrent. The products downloaded and installed do not contain viruses. We also provide professional personnel to remotely guide the installation and use if needed. Secondly, for all customer information about purchasing 642-241 practice test, we will be maintained by specialized personnel and absolutely no information disclosure will occur. To the last but also the most important, our exam materials have the merit of high quality based on the high pass rate as 98% to 100%. The data speak louder than the other words. You should be confident with our 642-241 training prep.

Although the Cisco certificate is good, people who can successfully obtain each year are rare, and the difficulty of the 642-241 exam and the pressure of study usually make the students feel discouraged. However, for us, these will no longer be a problem. In the past few years, our team has ushered in hundreds of industry experts, experienced numerous challenges day and night, and finally formed complete learning products--642-241 exam torrent, which is tailor-made for students who want to obtain the certificate. Our platform has the following features:

DOWNLOAD DEMO

We have an authoritative production team

642-241 practice test is high quality product revised by hundreds of experts according to the changes in the syllabus and the latest developments in theory and practice, it is focused and well-targeted, so that each student can complete the learning of important content in the shortest time. With 642-241 training prep, you only need to spend 20 to 30 hours of practice before you take the exam. In addition, the platform has dedicated experts who update all new data content on a daily basis if we get new information. Therefore, using, you don't need to worry about missing any exam focus.

We have attentive service

642-241 exam torrent is available in PDF, software, and online three modes, which allowing you to switch learning materials on paper, on your phone or on your computer, and to study anywhere and anytime. And in any version of 642-241 practice test, the number of downloads and the number of people used at the same time are not limited. You can practice repeatedly for the same set of questions and continue to consolidate important knowledge points. Before you purchase the system, 642-241 practice test provides you with a free trial service, so that customers can fully understand our system before buying; after the online payment is successful, you can receive mail from customer service in 5 to 10 minutes, and then immediately begin to learn 642-241 training prep.

Cisco 642-241 Exam Syllabus Topics:

Cisco Unified Contact Center Enterprise Design (UCCED) Sample Questions:

Question 1

In the Cisco Unified Contact Center Enterprise solution with Cisco Unified Communications Manager clustering over the WAN, how is the private network for the Peripheral Gateways sized?

A. The PG private network bandwidth is based on the total number of agents on the Cisco Unified Communications Manager.
B. The PG private network bandwidth is based on the BHCA handled by the Cisco Unified Communications Manager.
C. The PG private network bandwidth is double that of the Router/Logger private network in the system.
D. The PG private network bandwidth is fixed at a T1 speed, regardless of call or agent volume.

Question 2

Cisco provides a set of sizing tables in the Cisco Unified Contact Center Enterprise 8.0(x) Design Guide (SRND). These tables show the bandwidth that is required for the Cisco Agent Desktop and Supervisor Desktop. Using these tables, how much average bandwidth is required to support 200 agents and 20 supervisors at a remote site across the WAN?

A. 7.4 kB/s
B. 8.32 kB/s
C. 6.5 kB/s
D. 3.7 kB/s

Question 3

When a call is processed using the Ring No Answer dialed number in Cisco Unified Contact Center Enterprise, what does the caller experience?

A. The caller hears queue music and is sent to the default queue for that call type.
B. The caller hears ringing at the agent; this ringing continues until the caller drops the call.
C. The caller hears ringing at the agent and then follows the new script for Ring No Answer.
D. The caller is automatically transferred to the next agent without any indication.

Question 4

In the Cisco Unified Contact Center Enterprise solution, which CTI option is required to support an integration to drive Siebel agent workflows and provide data to the Siebel application?

A. Cisco Unified Contact Center Enterprise Cisco Agent Desktop with optional keystroke macro integration
B. Cisco Unified Contact Center Enterprise Cisco Agent Desktop Browser Edition with Siebel using the embedded browser option
C. Cisco Unified Contact Center Enterprise CTI Object Server with the Siebel CRM Connector
D. either Cisco Unified Contact Center Enterprise Cisco Agent Desktop or Cisco Agent Desktop Browser Edition
E. either Cisco Unified Contact Center Enterprise Cisco Agent Desktop or CTI Object Server

Question 5

During a normal call flow in the Cisco Unified Contact Center Enterprise solution, how long is the Cisco Unified IP IVR engaged?

A. from the call arrival to the point that the agent answers
B. from the call arrival to the point that the agent is ready
C. from the transfer to IVR to the point that the agent hangs up
D. from the transfer to IVR to the point that the agent answers

Solutions: