Exam Name: BlackBerry 10 Support Specialist
Certification Provider: BlackBerry
Corresponding Certification: BlackBerry-Certifications
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Instant Download BlackBerry : BCP-240
Check Updated on: Sep 07, 2026
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- Total Questions: 100
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BlackBerry BCP-240 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Applications and Productivity | - Email and messaging setup - Application management and deployment |
| Device Configuration and Troubleshooting | - Connectivity and network configuration - Common device issues and diagnostics |
| Enterprise Mobility and BES10 | - Device activation and provisioning - BlackBerry Enterprise Service 10 (BES10) overview |
| BlackBerry 10 OS Fundamentals | - Core OS features and navigation - BlackBerry 10 architecture and components |
| Security and Policy Management | - Security model of BlackBerry 10 - IT policy configuration and enforcement |
BlackBerry 10 Support Specialist Sample Questions:
Which of the following is a valid way to delete user installed applications?
- A. Tap and hold on any application on the home screen to be able to delete or move an application.
- B. Connect the BlackBerry 10 (BB10) Device using USB and use the BlackBerrylinkto delete applications.
- C. Use the BlackBerry Desktop Manager to delete applications.
- D. Use the BlackBerry Link to delete applications using the Wi-Fi link.
For which one of the following does the user have to remove the battery to insert/change?
- A. SIM Card
- B. SDCard
- C. CDMA Card
- D. NFC Card
Performing a Security Wipe will delete which of the following?
- A. All PIM information, pictures or videos but not downloaded applications
- B. All data from the work perimeter
- C. All data on the device including any pictures or videos, and downloaded applications
- D. If work perimeter does not exist then all data but not downloaded applications
What constitutes use of a license seat on a BlackBerry Device Service (BDS)?
- A. A user
- B. Active devices
- C. Active user
- D. Active user and devices
Which of the following can be used to secure or wipe data on a misplaced BlackBerry device?
- A. BlackBerry Web Desktop Manager
- B. BlackBerry Administration
- C. BlackBerry Desktop Manager
- D. BlackBerry Resource Kit
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