Exam Name: Design and Implement B2B Multi-Cloud Solutions
Certification Provider: Salesforce
Corresponding Certification: B2C Solution Architect
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- Total Questions: 114
- Updated on: Oct 07, 2026
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Salesforce ARC-801 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Design and Implement B2B Multi-Cloud Solutions ARC-801 |
| Exam Number: | ARC-801 |
| Exam Format: | Multiple Select, Multiple Choice |
| Related Certifications: | Salesforce Certified Application Architect Salesforce Certified System Architect Salesforce Certified Data Architect Salesforce Certified Integration Architect |
| Available Languages: | English |
| Recommended Training: | Salesforce Architect Learning Path (Trailhead) |
| Exam Registration: | Salesforce Credential Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or authorized test center delivery |
| Pre Condition: | Recommended experience with Salesforce Platform, B2B Commerce, Integration Architect concepts, and related Salesforce Architect certifications. |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/architect |
Salesforce ARC-801 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Integration and API Strategy | - REST, SOAP, and event-driven integration patterns - Middleware and API-led connectivity |
| B2B Multi-Cloud Solution Architecture | - Cross-cloud integration patterns and strategies - Solution design principles for multi-cloud environments |
| Solution Governance and Deployment | - Scalability, performance, and architectural governance - Release management and CI/CD strategy |
| Security and Identity Management | - Data security, encryption, and compliance design - Authentication and authorization across clouds |
| Data Modeling and Management | - Data architecture across Salesforce clouds - Master data and data governance considerations |
| B2B Commerce and Experience Integration | - Integration with Service Cloud and Experience Cloud - B2B Commerce architecture and configuration considerations |
ARC-801 FAQ: Cost, Content, and Conditions
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Recommended experience with Salesforce Platform, B2B Commerce, Integration Architect concepts, and related Salesforce Architect certifications. Eligibility rules change from time to time, so confirm the current requirements on the official page (official ARC-801 exam page) before booking.
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The Salesforce Design and Implement B2B Multi-Cloud Solutions is delivered Online proctored or authorized test center delivery — pick whichever arrangement fits you.
The Salesforce Design and Implement B2B Multi-Cloud Solutions blueprint spans 6 domains — including Data Modeling and Management, B2B Commerce and Experience Integration, Solution Governance and Deployment. The weightings are your study map: allocate hours where the points are. Every subtopic appears in the outline above.
Yes:
Training covers theory; our questions build test readiness. After any course, drill with the 114 practice questions for the Salesforce Design and Implement B2B Multi-Cloud Solutions — the analyses make every wrong answer a lesson.
Yes — download the free ARC-801 demo before buying and assess the quality and reliability yourself; it's the best way to avoid wasting money on bootless material. Purchases include 365 days of free updates, renewable later at half price.
The Salesforce Design and Implement B2B Multi-Cloud Solutions is Salesforce's certification exam for Salesforce Certified B2B Multi-Cloud Solutions Architect, at the Expert level. Passing it demonstrates proficiency with specific technologies — a credential employers from small business to enterprise recognize. Related credentials include Salesforce Certified Application Architect, Salesforce Certified System Architect, Salesforce Certified Integration Architect, Salesforce Certified Data Architect.
Salesforce Design and Implement B2B Multi-Cloud Solutions Sample Questions:
Universal Containers (UC) is a global organisation that wants to establish a 628 Commerce site to meet changing customer expectationsand expand into new markets. These expectations include being able to self-serve 24x7 and get automated updates on orders. There are existing sales channels used at UC. Including a standard Sales team as well as a partner sales channel.
The sales leader met with a Solution Architect and shared that they want to grow their digital capabilities over the next 2 years. Time is of the essence and the sales leader needs to have the ecommerce solution in place as soon as possible to capture market share in new geographies before other competitors move in. The executive team has promised prompt access to key stakeholders as needed.
What is the appropriate next step 'or the Solution Architect?
- A. Recommend in iterative rollout strategy for one of the new geographies where B2B Commerce is first rolled out to secure first mover status, while theSolution Architect gathers more requirements around other capabilities and requirements, and then roll those out over subsequent phases.
- B. Propose a set of high-level design options with architecture diagrams depicting thepotential elements of a solution that would meet the needs of the enterprise, including pros and cons to help the stakeholders make final decisions.
- C. Propose the introduction of B2B Commerce and CPQ to address the key areas of need such as global commerce, complex pricing, quoting and discounting needs; highlight the key features 6r>a the alignment of the features to the needs outlined.
- D. Recommend discovery meetings with additional stakeholders to gather information on the functional and technical requirement across the sales and other functional areas, then provide a recommendation based on information gathered to deliver an MVP.
Correct Answer: A 🗳️
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The business model of Universal Containers (UC) puts a strong emphasis on indirect sales and service processes. UC's customers are primarily distributors, resellers, and service providers who either sell or service products independently,or collaborate with UC on joint opportunities and cases. In the past, collaboration was primarily driven through email but UC wants to bring both service and sales collaboration onto one consolidated platform.
Which solution should a Solution Architect recommend to create better collaboration and visibility for UC employees, resellers, and service partners?
- A. Grant access to resellers and partners by providing Customer Community licenses.
- B. Grant access to resellers and partners byproviding Partner Community licenses.
- C. Grant access to resellers and partners by providing Sales Cloud licenses and Service Cloud licenses.
- D. Grant access to resellers and partners by providing Customer Community Plus licenses.
Correct Answer: B 🗳️
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Northern Trail Outfitters (NTO) currently use Sales Cloud to track deals and now wants to use channel sales to distribute and tell products through resellers (partners). As part of the channel strategy. NTO will be implementing a Partner Community for resellers to register deals or generate quotes. NTO needs to establish metrics to measure each reseller's performance based on the reseller's activities within the Partner Community. NTO wants to focus on leading metrics as opposed to lagging metrics to get early feedback on how the portal is being used by partners.
Which three leading metrics should a SolutionArchitect recommend to help NTO measure each reseller's goals through the Partner Community?
Choose 3 answers
- A. Opportunities generated
- B. Logins into Partner Community
- C. Number of quotes generated
- D. Opportunity win rates
- E. Product types sold
Correct Answer: A,B,C 🗳️
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Universal Containers (UC) has implemented a new ecommerce site for its resellers. UC is leveraging a multi-cloud architecture, B2B Commerce, for buildingthe storefront and Service Cloud Web2Case for offering case management functionality to its resellers. UC notices that the case volume is extremely high and a number of resellers are raising cases for trivial issues on the B2B Commerce site.
Which two recommendations should a Solution Architect make to help resellers use the site more efficiently and lower the case volume?
Choose 2 answers
- A. Plan and conduct User Adoption Trainings for resellers on how to use the site.
- B. Disable anonymous users on the site.
- C. Offload the number of cases received via Web2Case by using Email2Case.
- D. Implement Case Deflection.
Correct Answer: A,D 🗳️
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Universal Containers (UC) is currently using Sales Cloud, Revenue Cloud, Experience Cloud, and B2B Commerce. B2B Commerce and Experience Cloud are used for UC's end customers while the direct Sales team sells with partners through Revenue Cloud. However, partners want to work digitally versus through email.
The direct Sales team has asked the CIO how they can expose their Revenue Cloud capabilities to their partners and vendorsusing Salesforce. The CIO knows they are currently using B2B Commerce for customers and is wondering if they can do something similar for partners by exposing CPQ capabilities in Experience Cloud for partners.
What are two questions a Solution Architect should ask when evaluating either B2B Commerce or CPQ for partners via Experience Cloud?
Choose 2 answers
- A. Will partners be using CPQ to sell to our customers that are utilizing our B2B Commerce tool today?
- B. What do we need to invest in order to build the channel and where does that investment come from?
- C. Do partners need to do complex configurations or create their special pricing?
- D. Does the direct Sales team co-sell with partners or sell to partners in this new channel model?
Correct Answer: C,D 🗳️
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