Exam Name: Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam
Certification Provider: Avaya
Corresponding Certification: Avaya Aura
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Avaya 7004.1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Networking and Routing | - Network configuration
|
| System Upgrades and High Availability | - Upgrade and resiliency features
|
| Maintenance and Troubleshooting | - Fault diagnosis and recovery
|
| System Administration and Configuration | - Configuration management
|
| Communication Server 1000 Architecture and Maintenance | - Communication Server 1000 platform architecture
|
Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:
For a situation where you use the CDP feature at a switch equipped with the MARS software package, which statement are correct? (Choose two)
- A. You can integrate CDP numbers with the NARS Uniform Dialing Plan (UDP).
- B. Use steering codes tor CDP calls that are the same as the assigned NARS Access Cades.
- C. You cannot share Route Lists, Digit Manipulation tables and Time-of-Day schedule with NARS.
- D. Use steering codes tor CDP calls that are distinct from those assigned NARS Access Cades.
Correct Answer: A,D 🗳️
A company recently deployed IP telephones in its Call Center. During peak traffic conditions, callers receive an overflow tone and calls are blocked.
Zone Number = 1 Zone Intent = MO Intrazone Traffic = Best Quality Interrone Traffic = Best Bandwidth Resource Type = Shared
Which programming change is recommended to provide dedicated Digital Signal Processor
(DSP) resources to Contact Center IP telephones?
- A. Change Zone Intent VTRK
- B. Change Interzone Traffic to Best Bandwidth
- C. Change Resource Type to Private
- D. Change Interzone to Best Quality
Correct Answer: C 🗳️
Which functionality do TIE trunks provide?
- A. provide incoming or outgoing service only, and not a combination of incoming/outgoing connections
- B. allows an outside caller to dial a station on a PBX directory
- C. connects two different PBXs, whether In the same budding or farther away
- D. connects a telephone companies' central office and the PBX of a customer
Correct Answer: C 🗳️
Click the Exhibit button.
You are asked to review the existing route information for the customer.
According to the printout shown in the exhibit, which type of route is this?
- A. a media services route
- B. a direct inward dial route
- C. an integrated services digital network route
- D. an incoming only route
Correct Answer: B 🗳️
In order for Zone Based Dialing On-Net Call routing (Inter-site) to be used, users are required to dial an E.164 number (either International or National number), for calls between sites.
For this to be true, and for the system to pass the proper Calling Line ID (CLID), which prompt must be configured?
- A. Country Code, NPA and NXX must be configured within the ZBD IE of an ISDN message
- B. The DIALPLAN prompt in CDB must be configured to PUB.
- C. ZBD option in the Customer Data block must be configured to PUB.
- D. The D1ALPLAN prompt must be configured to PPV.
Correct Answer: B 🗳️
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