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Scrum PAL-EBM Exam Syllabus Topics:

Scrum Professional Agile Leadership - Evidence Based Management (PAL-EBM) Sample Questions:

1. Measuring the number of times per day a team switches tasks or is interrupted will help you to better understand which Key Value Area?
(choose the best two answers)
Response:

A) Current Value.
B) Ability to Innovate.
C) Unrealized Value.
D) Time to Market.

2. Which of the following would be the most reliable way of learning more about a newly discovered opportunity that you are considering but still have questions about?
Response:

A) Design and run small experiments to learn and expand your understanding of the new opportunity.
B) Hire a specialist to assess the potential size of the opportunity.
C) All of the above.
D) Gather feedback from stakeholders on the potential value of the new opportunity.

3. Your organization uses NPS (Net Promoter Score) measures to understand your customers' satisfaction levels. Your team had invested a lot of time and effort creating and delivering a release that included many new product features. After a few months, you see that the NPS score did not improve.
What other measures can help you to better understand this outcome?
(choose the best two answers)
Response:

A) Release Frequency
B) Market Share
C) Feature Usage Index
D) Lead Time
E) Installed Version

4. Two products serving the same set of users have a different level of funding. Product B has a budget of X. Product A has a budget of 2X. True or False: Product A is more likely to create more value to customers than Product B.
Response:

A) False. Less funding will help the team better focus on the primary needs of the customers and reduce waste from creating features that deliver no value.
B) False. Customer experience is the primary measure of value.
C) True. More funding can help you deliver more features to cover a broader set of customer needs.

5. Your stakeholder tells you an important customer needs a specific feature for the next release. The team builds and delivers the feature as requested but over the next few months, the data shows that the feature is not being used.
When interviewing the users from this customer, you discover that they did not need the feature and the stakeholder actually misunderstood their needs. What should you do?
(choose the best answer)
Response:

A) Look for other customers that would need this feature so that the effort is not wasted.
B) Do nothing, the stakeholder is responsible for making the decision and announces it.
C) You share what you learned from the release with the stakeholder to help them learn.
D) Continue working on more valuable items as the work has already been done.
E) Let the stakeholder know that the feature isn,t being used but maybe it will be in the future.

Solutions: