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Salesforce Plat-Con-201 Exam Syllabus Topics:

Salesforce Certified Omnistudio Consultant Sample Questions:

1. A project requires a simple, single-object query with no complex data transformation. What is best practice for selecting the Data Mapper type?

A) Utilize a Turbo Extract to minimize processing overhead.
B) Implement a Load to perform the single-object data fetch.
C) Deploy a standard Extract to maintain architectural consistency.
D) Configure a Transform to retrieve and restructure the record.

2. A company has an existing OmniScript that agents use to create new billing accounts. It currently has three steps to capture the required information:
Step 1: account name and legal number
Step 2: billing cycle and monthly due date
Step 3: email and telephone number
After each step, a DataRaptor is used to update the account information in Salesforce.
Following best practices, which two improvements can the consultant recommend for this OmniScript? Choose 2 answers

A) Use a single DataRaptor to save the information
B) Combine the three steps into one step
C) Configure the save for later property
D) Create a reusable OmniScript for this process

3. A business has the following requirements:
- To display cases for an account
- The user should see all of the cases on the canvas
- The user should be able to create a new case from the canvas
The consultant decides to use states to enable this functionality.
Which type of state should the consultant recommend to allow users to create a new case from the canvas?

A) New Card State
B) Active Card State
C) Blank Card State
D) Edit Mode State

4. A consultant is designing a FlexCard that must show different content depending on whether a customer is a "Gold" or "Standard" tier member. Which FlexCard feature enables this?

A) Conditional visibility (Condition property on elements/states)
B) Child card embedding
C) Data Table sorting
D) Custom Styles

5. A business has a requirement to display cases in a console for service agents. Cases can have avariety of statuses, including Active, Closed, or Escalated. When a case is Closed, agents need to be able to reopen the case. When the case is Active or Escalated, agents should not have the option to reopen the case. Which FlexCard functionality can be used to meet this requirement?

A) Conditional View
B) Flyouts
C) Styling
D) State

Solutions: