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Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. A government agency recently implemented Public Sector Solutions to drive efficiency in its licensing programs; they are leveraging OmniStudio in their implementation. Post- implementation, some stakeholders still have efficiency concerns with certain parts of licensing processing. Which OmniStudio feature could a technical consultant recommend to identify potential areas for further improvement?

A) OmniStudio Tracking Service
B) Field tracking services
C) Roll Up libraries
D) Event Monitoring

2. A Technical Consultant has been asked to give insight to the reviewers explaining how a particular grant seeker was prioritized now that the Prioritization Expression Sets and Matrix have been developed. Which three tasks must the Technical Consultant do to accommodate this request?

A) Create a Screen flow and incorporate the Decision Explainer component to display the outcome.
B) Integrate the BRE with Decision Explainer.
C) Add the Decision Explainer Log History component to the Lightning record page(s).
D) Create an Apex Trigger to document the decision steps performed.
E) Assign the Decision Explainer Permissions Set License to the appropriate user(s).

3. A government agency receives applications through multiple channels, including an Experience Cloud site and internal staff entry. Management wants all applications to follow exactly the same validation and automation regardless of how they are created. Which design principle should be followed?

A) Perform validation only after applications are approved
B) Centralize business logic using declarative automation on the underlying records
C) Create different custom objects for each intake channel
D) Duplicate validation logic separately in every user interface

4. A customer requires an onsite inspection for every business license application with a retail location. They want to establish a consistent checklist for the inspection, with visibility to the applicable regulatory codes for each checklist item. They also require signatures from the inspected business location owner and the inspector. What Action Plan Template and target object should be used for this use case?

A) Action Plan Template with Type = "Industries", Target Object = "Visit"
B) Action Plan Template with Type = "Visit Execution", Target Object = "Business License Application"
C) Action Plan Template with Type = "Industries", Target Object = "Business License Application"
D) Action Plan Template with Type = "Visit Execution", Target Object = "Visit"

5. A customer wants to implement a customer community. Authenticated users will be able to log cases, manage their account and contact information, and apply/view their grant applications.
What two security settings should be configured to ensure the community is secure and no extra information is available to the authenticated community users?

A) Set up Sharing Sets to grant authenticated users access to their Cases, Applications, and Accounts
B) Set Org-Wide Defaults for External Users to Hidden for everything
C) Set Org-Wide Defaults for External Users to Private for everything
D) Set up Sharing Rules to grant authenticated users access to their Cases, Applications, and Accounts

Solutions: