Topics of SHRM SHRM-CP: Society for Human Resource Management Certified Professional Exam

Candidates must know the exam topics before they start of preparation. because it will really help them in hitting the core. Our SHRM SHRM-CP exam dumps will include the following topics:

Module 1: Define

Introduction to SHRM

• Project teams
• Voice of the customer (VOC)
• Scope
• Stakeholder analysis
• Examples of SHRM results
• Objective primary and secondary metrics
• Project charter
• Cost of poor quality (COPQ)
• SIPOC (supplier, input, process, output, customer)
• Need for SHRM
• SHRM metrics
• Pareto analysis
• History of SHRM
• Problem statement
• DMAIC (Define, Measure, Analyze, Improve, Control) methodology overview
• Business opportunity
• Converting VOC to CTQs (critical to quality)
• CTx (quality, time, cost)

Module 2 : Measure

• Normal capability analysis (Cp, Cpk, CPM, Pp, Ppk)

• Sampling bias

• Normal distribution

• Crossed versus nested designs

• Binomial and Poisson capability analysis

• Sampling and data collection

• Pareto chart

• Confidence intervals

• Graphical tools

• Scatterplot

• Kanbans, work cells

• Sample versus population

• Types of data

• Non-normal capability analysis

• Binomial, Poisson

• Value stream, flow

• Rolled throughput yield (RTY), defect per unit (DPU), defects per million opportunities (DPMO), Sigma level (including shift)

• OEE (overall equipment effectiveness)

• Seven forms of waste

• Process mapping

• Range, interquartile range, variance, standard deviation

• Variable gage R&R

• Process distributions

• Sampling techniques: random, stratified random, systematic, rational subgrouping

• Fishbone diagram

• Process capability

• Central limit theorem

• Histogram

• Push versus pull systems

• Exponential, Weibull, lognormal

• Percentiles

• Mean, median, mode

• Time series plot

• 5S (sort, straighten, shine, standardize, sustain) and visual management

• Supply chain, just-in-time

• Basic statistics and probability

• Destructive testing

• Lean concepts

• Dot plot

• Boxplot

• Batch versus single-piece flow

• Measurement system analysis

• Power and sample size calculations

• Accuracy versus precision

• Standard work

• Attribute Gage R&R

• Process stability

Module 3 : Analyze

• Normal
• One-sample Poisson rate
• Paired t-test
• True, False
• Correlation and regression
• Multi-vari analysis
• Two-sample t-test
• Binary logistic regression
• One-way analysis of variance (ANOVA)
• Chi-square
• DOE center points, blocking, covariates
• Two-sample Poisson rate
• One-sample test for variation
• Chi-squared contingency table
• Two-sample test for variation
• Binomial, Poisson
• Test for equal variance
• Hypothesis testing
• 2k full factorial DOE
• Two-proportion test
• Multiple regression
• Design of experiments (DOE) strategies
• Inferential probability distributions
• One-proportion test
• One-sample t-test
• Anderson-Darling normality test
• Failure mode and effects analysis (FMEA)
• Mood's median test
• One-sample sign

Module 4 : improve

• Time value mapping
• Lean measures of time: lead time, takt time, completion time, cycle time
• Process simplification
• Self-inspection
• Checklist
• Load charts/line balancing
• Training
• Theory of constraints
• Mistake proofing
• Value stream mapping
• Spaghetti chart

Module 5 : Control

• P-charts
• C-charts
• Xbar-S charts
• U-charts
• Xbar-R charts
• I-MR charts

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SHRM SHRM-CP Korean Exam Syllabus Topics: