Implementing Power Virtual Agents Chatbots (10-15%)

To answer the questions related to this exam topic, the learners are required to develop expertise in the following areas:

• Creating a chatbot (assigning a chatbot to an environment; publishing a chatbot; sharing a chatbot; adding chatbots to Teams as well as other channels; monitoring and diagnosing bot usage, performance, topic usage);
• Configuring entities (creating custom entities; implementing entities in conversations; implementing variables to store data).
• Configuring topics (defining topic conversation triggers; creating messages, questions, conditions; extracting topics from a web page; implementing escalations, greetings, statuses, error messages; calling the Power Automate flow in order to run an action);

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The Microsoft PL-200 exam gives the essential skills required for a wide range of IT roles. On that note, passing this test will help one make an important first step towards attaining the technical jobs listed below:

• Business analyst
• Functional consultant
• Developer

In addition, in case the individual chooses any of the above-mentioned specific certificates, the job positions in the fields of sales, marketing, customer service, etc. become available.

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/pl-200

Implement Power Virtual Agent Chatbots: 10-15%

• Configuring Topics: this domain requires your skills in creating questions, conditions, and messages; defining conversation triggers for topics; extracting topics from web pages.
• Creating Chatbots: the students are required to demonstrate that they are proficient in assigning chatbots to environments; diagnosing and monitoring bot performance, topic usage, and usage; publishing & sharing chatbots.
• Configuring Entities: this section covers expertise in implementing entities in conversations as well as variables for storing data.

Microsoft PL-200日本語 Exam Syllabus Topics: