Exam Name: ISTQB Certified Tester-Foundation Level - Usability Testing
Certification Provider: ISQI
Corresponding Certification: iSQI Software Testing & Quality
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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Usability Evaluation Methods | - Usability testing approaches (moderated/unmoderated) - Cognitive walkthrough - Heuristic evaluation - User observation and feedback methods |
| Analysis and Reporting | - Defect reporting and UX reporting - Usability metrics (effectiveness, efficiency, satisfaction) - Interpreting usability findings |
| Fundamentals of Usability | - Human factors in software usage - User experience (UX) principles - Usability concepts and definitions |
| Usability in Software Development Lifecycle | - Usability considerations in design and implementation - Integration of usability in requirements |
| Planning and Designing Usability Tests | - Test scenarios and task design - Test objectives and scope definition - Test participants and user profiles |
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
A "usability test participant" ...
- A. ... helps to set up the system used for the usability test.
- B. ... is a person who observes a usability test.
- C. ... is a representative user who solves typical tasks in a usability test.
- D. ... can be the organizer of a usability test.
Correct Answer: C 🗳️
Explanation: Only visible for TestKingFree members. You can sign-up / login (it's free).
During a usability test, a user suggested that a quick search box on every page would help a lot for several of the main tasks. You added this finding to the list.
What's the correct classification for these kinds of findings?
- A. Usability problem
- B. Functional problem
- C. Positive finding
- D. Good idea
Correct Answer: D 🗳️
Explanation: Only visible for TestKingFree members. You can sign-up / login (it's free).
How can the approach for conducting user surveys be summarized best?
- A. Write survey plan, interview users and stakeholders, select questionnaire, deploy questionnaire, analyze, communicate
- B. Write survey plan, write schedule, select questionnaire, recruit users, analyze, communicate
- C. Write survey plan, interview users and stakeholders, select questionnaire, recruit users, remind users, communicate
- D. Write survey plan, write schedule, select questionnaire, recruit users, remind users, communicate
Correct Answer: A 🗳️
Explanation: Only visible for TestKingFree members. You can sign-up / login (it's free).
Which of these basic approaches to a software development project follows all key elements of human- centered evaluation?
- A. Interview users, develop the software, and perform acceptance test
- B. Define requirements, develop the software, and perform acceptance test
- C. Iteratively develop prototypes, perform expert reviews, and integrate found issues
- D. Interview users, iteratively develop prototypes, and evaluate the software
Correct Answer: D 🗳️
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