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Avaya 33160X Exam Syllabus Topics:

Avaya Workforce Engagement Support Certified Sample Questions:

1. You are going to the customer site to start your Avaya Workforce Engagement installation. You have the documentation, but when you review yourchecklist, something is missing. Which important thing is missing in your installation checklist?

A) Administrator account
B) MSA and DMSA account
C) IMSA account
D) Wsuper user account

2. In Avaya Workforce Engagement, which component monitors the managed servers for alarms and collects summary data?

A) MDL database
B) Enterprise Manager
C) Dedicated network connection
D) LoggerServerservice

3. Whichstatementdescribes a part of the Avaya Workforce Engagement server validation process?

A) The SR validator attempts to fix any issues it finds
B) All server validation information is maintained on a separate logging server
C) The server group and server type are automatically detected by the SR Validator
D) The SR validator compares the current installation and configuration to the requeriment file for that server

4. Which three statements are true about SQL Server Reporting Service (SSRS) requeriment to support reporting in both new and upgraded systems? (choose three)

A) It is required for Workforce Management (WFM) reports.
B) It is required for System logging reports
C) It is required for Customer Feedback reports
D) It is required for Scorecards Reports
E) It is required for Forecasting and Scheduling Reports

5. Which account is a member of the SysAdmin role in SQL, and can perform all required activities related to database installation and first-time configuration in Avaya Workforce Engagement?

A) Maintenance account
B) MSA
C) Local account
D) DMSA

Solutions: